Katia S. Darbouze
North Miami
Summary
Dynamic and results-driven professional with experience at Hilton Hotels Corporation, excelling in customer service and team collaboration. Proven ability to enhance guest satisfaction through effective problem-solving and meticulous attention to detail. Skilled in workflow optimization and decision-making, consistently delivering high-quality results in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Team Member
Dave's Hot Chicken
Miami
09.2024 - 12.2024
Housekeeper
Hilton Hotels Corporation
Miami
01.2022 - 12.2022
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Delivered requested items such as extra pillows or blankets to guest rooms.
Cashier
Presidente Supermarkets
Miami
10.2021 - 12.2021
Education
Security Guard
Versatile Security
Miami, FL01-2025
HHA
Sunshine Training Center
Miami, FL01-2025
Nursing Assistant
El Schaddai Health Training Center
Miami, FL07-2024
Skills
- Customer service
- Patient care
- Team collaboration
- Time management
- Excellent communication
- Conflict resolution
- Problem-solving abilities
- Continuous improvement
- Workflow optimization
- Teamwork
- Decision-making
- Relationship building
- Problem-solving
- Leadership qualities
- Business ethics
- Task prioritization
- Cross-functional team leadership
- Multitasking Abilities
- Sales and marketing
Languages
French
Native/ Bilingual
Haitian Creole
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Team Member
Dave's Hot Chicken
09.2024 - 12.2024
Housekeeper
Hilton Hotels Corporation
01.2022 - 12.2022
Cashier
Presidente Supermarkets
10.2021 - 12.2021
Security Guard
Versatile Security
HHA
Sunshine Training Center
Nursing Assistant
El Schaddai Health Training Center