Katie Ackerman
St Louis,MO
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Cashier
Phillips 66
St Louis, MO
07.2023 - 10.2023
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Answered customers' questions and provided information on store procedures or policies.
- Performed other duties as assigned by management.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Verified customer age requirement for alcohol or tobacco purchases.
- Scanned items and checked pricing on cash register for accuracy.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer payments quickly and returned exact change and receipts.
- Collected payments and provided accurate change.
- Offered customers carry-out service at completion of transaction.
Delivery Driver
St. Louis post Dispatch
St Louis, MO
11.2022 - 01.2023
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
- Reported mechanical problems encountered with vehicles to dispatch.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Ensured accurate completion of all paperwork associated with deliveries.
Line Cook
Qdoba
St Louis, MO
08.2016 - 05.2017
- Performed workstation prep prior to shift start.
- Prepped garnishes to reduce wait times during lunch and dinner rush.
- Inspected equipment for cleanliness prior to use every shift.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Executed proper techniques when preparing menu item ingredients.
- Adhered to sanitation policies at all times when handling food products.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Communicated effectively with other staff members regarding orders and menu changes.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Sanitized kitchen counters and preparation areas to prevent foodborne illness and cross-contamination.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
Education
High School Diploma -
Bayless Senior High School
St Louis, MO05-2018
Skills
- Cash Register Operation
- Customer Assistance
- POS Systems
- Cash Handling
- Ingredient Preparation
- Server Communication
- Stock Rotation
- Problem-Solving
- GPS Navigation
- Safe Driving Record
- Dependable and Reliable
- Valid Driver's License
Timeline
Cashier
Phillips 66
07.2023 - 10.2023
Delivery Driver
St. Louis post Dispatch
11.2022 - 01.2023
Line Cook
Qdoba
08.2016 - 05.2017
High School Diploma -
Bayless Senior High School
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