Katie Alfonso
Spring Hill
Summary
Personable grocery clerk offering experience in front-end and backroom store activities. Demonstrated skill with math operations, relating to stocking. loading and receiving products and deliveries. Committed to learning new roles and processes to support various departments and service initiatives. Willing to take on any task to help the department run efficiently.
Overview
6
6
years of professional experience
Work History
Grocery Clerk
Super Market Casa Latina
05.2021 - 12.2023
- Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
- Operated cash register to record transactions accurately and efficiently.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Expedited customer transactions by accurately scanning items and processing various payment methods.
- Promoted a positive shopping experience by courteously addressing customer concerns and resolving issues promptly.
- Collaborated with team members to meet daily objectives and maintain smooth store operations.
- Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
- Supported inventory management efforts through accurate tracking of stock levels and timely replenishment of products.
Grocery Clerk
Bloomingdale Latin Market
02.2018 - 04.2020
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
- Contributed to increased sales performance by stocking shelves in a visually appealing manner.
Education
High School Diploma -
Carlos Perez High School
Havana, Cuba05.2014
Skills
- Customer service oriented
- Food safety understanding
- Product processing
- Price checking
- Merchandise display
- Communication
- Adaptability
- Attention to detail
PROFESSIONAL SKILLS
Organization
- Maintained current knowledge of shelf planograms and end-cap plans to effectively merchandise products.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Swiftly moved customer levels in check-out lines to get proper movement flow within the store and diminish 90% of complaints.
Inventory Management
- Performed regular segment cycle counts and weekly inventory audits to maintain accurate records.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to the "first in, first out" rule.
- Stayed current on available products, store promotions and customer service policies to better shoppers.
Customer Interactions
- Pleasantly greeted more than 80 customers a day and always provided prompt and courteous service.
- Monitored customers demonstrating suspicious actions to support inventory loss prevention objectives.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
Timeline
Grocery Clerk
Super Market Casa Latina
05.2021 - 12.2023
Grocery Clerk
Bloomingdale Latin Market
02.2018 - 04.2020
High School Diploma -
Carlos Perez High School
Similar Profiles
CAROLYN TRINIDAD CASTILLOCAROLYN TRINIDAD CASTILLO
Restaurant Manager at CASA LATINA RESTAURANT LLCRestaurant Manager at CASA LATINA RESTAURANT LLC
Connor MurphyConnor Murphy
Store/Restaurant Assistant at La Casa LatinaStore/Restaurant Assistant at La Casa Latina
Elia MedranoElia Medrano
Restaurant Worker at Casa Latina BakeryRestaurant Worker at Casa Latina Bakery
John RhoadesJohn Rhoades
Operations Manager at Ice Cold Air Auto RepairOperations Manager at Ice Cold Air Auto Repair
Draven GeddesDraven Geddes
Cook at LocomoCook at Locomo