Katie Arredondo
7525 N Willow Ave Apt 209, Fresno,CA
Summary
United States Marine Corps Vet, with over 5 years working in Customer Service. Dynamic and adaptable Barista with a history at Starbucks Coffee, where I trained new hires and excelled in fast-paced environments, showcasing a blend of hard and soft skills to elevate the customer experience and increase store sales. Fluent Spanish speaker with incredible social skills to secure customer retention.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks Coffee
10.2022 - 05.2023
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Promoted additional items with beverages, increasing store sales.
- Demonstrated commitment to the team by being on call to come in and work during busy holidays.
United States Marine
DOD
09.2017 - 09.2021
- Collaborated effectively with interdisciplinary teams to achieve desired outcomes in complex problem-solving scenarios.
- Developed junior Marines into future leaders through consistent mentorship and professional development opportunities.
- Enabled rapid response capabilities by coordinating logistics support for deployment readiness exercises and real-world contingencies.
- Streamlined communication processes for increased efficiency during high-stress operations.
- Fostered strong relationships with partner nations through participation in joint military exercises and cultural exchanges.
Education
High School Diploma -
Riverside County Education Academy
Riverside, CA06.2017
Skills
- Leading Employees
- Espresso Machine Operation and Maintenance
- Sales Expertise
- Ability to Adapt
- Menu Memorization
- Adaptable and Flexible
- New Hire Training
- Opening and closing duties
- POS System Operation
- Inventory Management
- Spanish Fluency
Timeline
Barista
Starbucks Coffee
10.2022 - 05.2023
United States Marine
DOD
09.2017 - 09.2021
High School Diploma -
Riverside County Education Academy