Katie Austin
Baton Rouge,LA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cabin Hostess
Vista America
04.2023 - Current
- Certified in BLS
- Trained in first-aid intervention
- Verify and ensure safety of passengers and flight crew
- Trained in the vista standard client etiquette
- Exceeding client expectations with Vista standards to provide an excellent client experience.
Pharmacy Tech Trainee
Walgreens
01.2022 - 07.2022
- Managed point of sale system
- Retrieved proper medication for each client under supervision of a pharmacist
- Knowledge of patient profile access to verify scripts with a pharmacist
- Ensured all patient data is accurate and up to date
- Organized pharmaceuticals in their proper location within the pharmacy
- Provided Covid testing for patients.
Medical Receptionist
Dr. Lindsey Plastics
03.2021 - 06.2021
- Processed patient check-ins/check-outs
- Assisted Dr
- Lindsey in patient rooms when needed
- Completed and processed all patients insurance information
- Collected all payments for patient services being provided
- Maintained cleanliness of patients rooms as well as the office
- Scanned in all documents into patients portal.
Sales Associate for Estee Lauder
Dillards
11.2020 - 03.2021
- Provided customer assistance for our brand of makeup products
- Color matched each client to their proper makeup shade
- Performed full face makeup tutorials for beginners
- Maintained the organization and sanitation of all products.
Education
Pharmacology/Pharmaceutical Sales Training Program -
National Association of Pharmaceutical Sales Representatives
Graduated 2020 -
International Air and Hospitality Academy
University of Phoenix
11.2024
Skills
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to multitask
- Proficient in Microsoft Office
- Malleable
- Customer Service
- Sales Training
- Problem-Solving
- Relationship Building
- Cold-Calling
- Conflict Resolution
- Listening Skills
- Teamwork and Collaboration
Accomplishments
Member of the National Honor Society within my University
Member of the National Association of Pharmaceutical Sales Representatives
Activities
- Member of the National Association of Pharmaceutical Sales Representatives
- Member of the National Honor Society at my University
Certification
CNPR Certification Number: 714172024
Timeline
Cabin Hostess
Vista America
04.2023 - Current
Pharmacy Tech Trainee
Walgreens
01.2022 - 07.2022
Medical Receptionist
Dr. Lindsey Plastics
03.2021 - 06.2021
Sales Associate for Estee Lauder
Dillards
11.2020 - 03.2021
Pharmacology/Pharmaceutical Sales Training Program -
National Association of Pharmaceutical Sales Representatives
Graduated 2020 -
International Air and Hospitality Academy
University of Phoenix
Similar Profiles
Justo RiveraJusto Rivera
Cessna 560/560XL Captain at Vista AmericaCessna 560/560XL Captain at Vista America
Renzo InfantesRenzo Infantes
Mobile Response Team Technician -A&P Mechanic at Vista AmericaMobile Response Team Technician -A&P Mechanic at Vista America
Don Jaeger IIDon Jaeger II
Check Airman: GIV-SP, G450/V at Vista AmericaCheck Airman: GIV-SP, G450/V at Vista America
Arun Kumar Reddy KudurmallaArun Kumar Reddy Kudurmalla
Manager of Maintenance Programs at Vista AmericaManager of Maintenance Programs at Vista America
Joseph BeardenJoseph Bearden
Summer Intern at Milton J. WomackSummer Intern at Milton J. Womack