KATIE BACA
Colorado Springs,CO
Summary
Skilled automotive technician with expertise in engine repair and a commitment to exceptional client service. Known for strong communication skills and adaptability in fast-paced settings, ensuring consistent quality in service delivery. Capable of efficiently diagnosing and repairing a wide range of automotive systems. Demonstrates a proactive approach, solid work ethic, and effective problem-solving abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate
TJX Companies
Enid, USA
10.2024 - Current
- Delivered exceptional customer service, resolving complex issues and enhancing customer satisfaction.
- Streamlined inventory management processes to ensure optimal stock levels.
Merchandising Manager/Customer Experience Manager
Five Below
Enid, USA
04.2023 - 10.2024
- Developed and implemented successful merchandising strategies that increased sales.
- Trained and supervised team members in best practices, improving overall performance.
Sales Associate
Jiffy Trip
09.2022 - 04.2023
- Increased sales through effective merchandising and customer engagement strategies.
- Managed inventory levels to minimize shortages and overstocks.
Education
Certification - Automotive Technology
Autry Technology Center
Enid, OKHigh School Diploma - General Studies
GOAL Academy High School
Colorado Springs, CO06.2018
Skills
- Engine Repair
- Electronic and Electrical Systems
- Complex Problem-Solving
- Customer Service
- Team Leadership
- Time Management
- Staff Training and Development
- Strategic Planning
- Operations Management
- Documentation and Reporting
- Relationship Building
- Task Delegation
- Adaptability and Flexibility
- Effective Interpersonal Communication
Certification
- Certified Electronics and Electrical Systems Technician
- Certified Engine Repair Technician
- Certified ALLDATA Automotive Information Specialist
Accomplishments
- Published Poet, 2014, Accolades
- Recipient of the Presidential Award for Educational Excellence
- Institute of Metaphysical Humanistic Science (IMHS) Breakthrough Award Recipient
- IMHS Writing Skills Award Recipient
Affiliations
- Gardening
- Batkeeping
- Weightlifting
- Playing with my children
Languages
Indonesian
Elementary
Spanish
Limited
References
References available upon request.
Timeline
Associate
TJX Companies
10.2024 - Current
Merchandising Manager/Customer Experience Manager
Five Below
04.2023 - 10.2024
Sales Associate
Jiffy Trip
09.2022 - 04.2023
Certification - Automotive Technology
Autry Technology Center
High School Diploma - General Studies
GOAL Academy High School
Similar Profiles
Emily MinterEmily Minter
Sales Associate at TJ Maxx, TJX CompaniesSales Associate at TJ Maxx, TJX Companies
Sharese BeasleySharese Beasley
Retail Sales Associate at TJ Maxx, TJX CompaniesRetail Sales Associate at TJ Maxx, TJX Companies
Ryan MahanyRyan Mahany
Sales Associate at TJX CompaniesSales Associate at TJX Companies
Rehan TanoliRehan Tanoli
Sales Associate at TJX CompaniesSales Associate at TJX Companies
Zachary Jordan ZimmermanZachary Jordan Zimmerman
Junior Solutions Architect at Exigo CorporationJunior Solutions Architect at Exigo Corporation