Katie Baillargeon
Blakeslee,PA
Summary
Punctual and honest employee with solid background in fast paced environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
1
1
year of professional experience
Work History
Rental Cashier
Boulder Lake Club
05.2024 - 09.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed.
Server
Jack Frost Mountain & Big Boulder Ski Area
12.2023 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
High School Diploma -
Pocono Mountain West High School
Pocono Summit, PA06.2024
Skills
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Time management skills
Money Handling
Reliability and punctuality
Problem-Solving
Honest and Dependable
Professionalism
Team Collaboration
Adaptable and Flexible
Additional Information
Current apprentice at ÀNI Art Academies in Luzerne County, PA.
Timeline
Rental Cashier
Boulder Lake Club
05.2024 - 09.2024
Server
Jack Frost Mountain & Big Boulder Ski Area
12.2023 - 02.2024
High School Diploma -
Pocono Mountain West High School
Similar Profiles
Abigail KalenakAbigail Kalenak
Ski Rental Technician at Jack Frost Big BoulderSki Rental Technician at Jack Frost Big Boulder
Marilee BellaMarilee Bella
Volunteer at Boulder Community Rowing Club and PEAK Rowing ClubVolunteer at Boulder Community Rowing Club and PEAK Rowing Club
Elizabeth HopkinsElizabeth Hopkins
Lifeguard at Boulder Park Swim ClubLifeguard at Boulder Park Swim Club