KATIE BAKER
Whitewright
Summary
Dynamic Senior HR Manager with a proven track record at Care Options for Kids, specializing in compensation structures and employee engagement. Expert in developing training programs and fostering a positive workplace culture. Adept at implementing HR policies and enhancing recruitment strategies, driving workforce improvements through effective mentoring and compliance management.
Overview
22
22
years of professional experience
Work History
Senior HR Manager
Care Options for Kids
Remote
11.2023 - Current
- Collaborated with leadership to design compensation structures that support employee retention.
- Managed employee relations, addressing concerns to enhance workplace culture.
- Developed and implemented HR policies aligned with organizational goals and values.
- Investigated complaints of discrimination or harassment, ensuring compliance with company policies.
- Facilitated meetings between managers and staff members regarding workplace conflicts or disputes.
- Reviewed and updated job descriptions for accuracy and alignment with evolving roles.
HR GENERALIST
Talus Pay
Dallas
11.2022 - 11.2023
- Recruiters, interview, and facilitate the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
- Implements new hire orientation and employee recognition programs.
- Performs routine tasks required to administer and execute human resource programs including investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
- Maintained compliance with federal, state, and local employment laws and regulations; recommended best practices and reviewed policies to ensure ongoing adherence.
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
- Reviewed and documented compliance with mandatory and non-mandatory training, continuing education, and work assessments to ensure organizational adherence to regulatory standards.
- Conducts or acquires background checks and employee eligibility verifications.
- Attends and participates in employee disciplinary meetings, terminations, and investigations.
- Handled employment-related inquiries from applicants, employees, and supervisors, referred complex matters to appropriate staff.
SENIOR HR MANAGER
VIVA Pediatrics
Richardson
04.2018 - 11.2022
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Motivated employees by organizing special events and developing incentive programs that enhanced team morale.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Helped department leaders devise ways to fairly assess employee performance and develop improvement plans.
- Facilitated policy implementation and enforcement to ensure compliance with legal and operational standards.
- Structured compensation and benefits according to market conditions and budget demands.
- Assessed employee knowledge, company strategic plans and market needs to improve training programs.
- Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents.
- Created programs to reduce turnover and enhance employee engagement in daily business processes.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
- Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
- Developed promotional paths and succession plans.
EMPLOYEE RECORDS/ORIENTATION SUPERVISOR
Angels Of Care
Sherman
09.2011 - 04.2018
- Facilitated employee training on compliance with policies, procedures, and SOPs.
- Developed employee schedules and managed call-outs to ensure adequate staffing during peak periods.
- Oversaw daily operations for a team of 15 staff, ensuring adherence to company policies and procedures.
- Streamlined daily workflow, enhancing quality and meeting productivity goals.
- Cultivated a collaborative team environment by encouraging open communication and cooperation among team members.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
PHOTOGRAPHER
Shugarts Studio
Sherman
05.2009 - 09.2011
- Captured high-quality images for diverse print and digital projects, enhancing visual storytelling.
- Executed complex photo shoots at various indoor and outdoor venues, delivering compelling imagery.
- Adjusted subject position, props, and lighting while selecting camera angles to optimize final product quality.
- Digitally edited photos to enhance appearance.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
KITCHEN MANAGER
Dairy Queen
Whitewright
06.2004 - 05.2009
- Trained workers in food preparation and customer-facing roles to enhance team collaboration and service quality.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Delegated food preparation duties to cooks and verified meal preparation and production standards.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Trained staff on proper cooking procedures and safety regulations.
- Improved team effectiveness by training 10 members on best practices and protocols.
Education
Bachelor of Science - Human Resource Management
Western Governors University
Salt Lake City, UT12-2026
Associate of Science -
Grayson College
Denison, TX12-2016
High School Diploma -
Whitewright High School
Whitewright, TX06-2006
Skills
- Recruitment strategies
- Compensation and benefits
- HR policies
- EEO understanding
- Training
- Onboarding
- Workforce improvements
- Risk management
- Records management
- Microsoft Office proficiency
- Training and mentoring
- Company organization
- Background checks
Timeline
Senior HR Manager
Care Options for Kids
11.2023 - Current
HR GENERALIST
Talus Pay
11.2022 - 11.2023
SENIOR HR MANAGER
VIVA Pediatrics
04.2018 - 11.2022
EMPLOYEE RECORDS/ORIENTATION SUPERVISOR
Angels Of Care
09.2011 - 04.2018
PHOTOGRAPHER
Shugarts Studio
05.2009 - 09.2011
KITCHEN MANAGER
Dairy Queen
06.2004 - 05.2009
Bachelor of Science - Human Resource Management
Western Governors University
Associate of Science -
Grayson College
High School Diploma -
Whitewright High School