Katie Ballenger-Ramon

Manage and oversee all daily operations of a fast-paced environment. As a full-time stay at home parent, I acquired and sharpened many skills including but not limited to:

-Leadership

-Time management

-Multitasking

-Crisis management

-Negotiation skills

-Budget management

-Conflict resolution

-Strong organizational skills

• Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
• Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
• Facilitated communication between patients and healthcare teams, ensuring clarity and understanding of treatment options.
• Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
• Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.

• Cleaned patient's teeth to remove plaque and calculus buildup and prevent tooth decay and gum disease.
• Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
• Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
• Tailored patient education material to address specific oral health concerns and promote preventive care.
• Executed detailed patient charting to track progress and treatment outcomes.

• Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
• Educated patients on proper brushing and flossing techniques to promote long-term oral health.
• Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
• Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
• Implemented effective infection control measures by sterilizing instruments and following strict protocols for cleanliness.