Katie Beyer
Denver,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly detail-oriented professional with a strong work ethic and dedication to achieving goals. Knowledgeable in project management principles, business processes, and customer service. Uses resources available to get the job done and creates an team friendly enviorment.
Overview
7
7
years of professional experience
Work History
Shipping and Logistics Coordinator
Array
02.2021 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Gathered and organized materials to support operations.
- Managed and maintained company inventory.
- Managed shipments from HQ and on the road in a timely manner.
Front Desk Agent
Hilton
09.2019 - 03.2020
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
Salon Coordinator
Halo Blow Dry Bars
09.2017 - 09.2019
- Maintained client waiting area, ensuring that it was kept clean at all times.
- Scheduled appointments by phone, email and in person and recommended additional services.
- Facilitated smooth transitions between appointments by coordinating stylist availability and managing wait times effectively.
- Resolved client concerns professionally and promptly, fostering positive relationships and repeat business.
- Managed inventory levels for salon products, ensuring adequate stock to meet client needs.
- Greeted patrons upon arrival at salon, offering prompt, courteous service.
- Handled all payments and refunds, making sure that charges and correct tax were applied.
Education
High School Diploma -
Burlingame High School
Burlingame, CANo Degree - General Studies
College of San Mateo
San Mateo, CANo Degree - Occupational Therapy Assistance
Fox Valley Technical College
Appleton, WISkills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- Presenting Ideas and Plans
- Flexible and Adaptable
- Time Management
- Multitasking
- Google Docs proficiency
Timeline
Shipping and Logistics Coordinator
Array
02.2021 - Current
Front Desk Agent
Hilton
09.2019 - 03.2020
Salon Coordinator
Halo Blow Dry Bars
09.2017 - 09.2019
High School Diploma -
Burlingame High School
No Degree - General Studies
College of San Mateo
No Degree - Occupational Therapy Assistance
Fox Valley Technical College
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