Katie Bishop
Anna
Summary
Dedicated customer service professional with experience assisting customers, managing daily operations, and working efficiently in high-volume environments. Recognized for strong communication, attention to detail, adaptability, and a positive attitude. Eager to bring excellent service and a strong work ethic to a new opportunity.
Overview
8
8
years of professional experience
Work History
Merchandiser
Home Depot
09.2025 - Current
- Developed and implemented effective merchandising strategies to enhance product visibility and sales performance.
- Analyzed inventory levels and adjusted stock accordingly to optimize product assortment and minimize excess.
- Collaborated with cross-functional teams to execute promotional displays, ensuring alignment with marketing initiatives.
- Updated product pricing and signage to create organized displays and provide customers with clear product information.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
Bartender/Waitress
II Brothers Grill & Bar
04.2021 - 08.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting during and at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Bartender
Groove House
05.2018 - 03.2020
- Managed inventory levels, ordering supplies to minimize waste and reduce costs.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Provided exceptional customer service, building strong relationships with regular patrons.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Special Education Paraprofessional
Brooks Academy
01.2019 - 11.2019
- Assisted educators in implementing individualized education plans (IEPs) for students with diverse learning needs.
- Developed and maintained positive relationships with students, fostering a supportive learning environment.
- Monitored student progress and behavior, providing timely feedback to support academic success.
- Facilitated communication between parents and educators regarding student needs and progress updates.
- Implemented behavior management strategies to promote positive social interactions among students.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
Education
Diploma -
Eastwood High School
01-2012
Associate of Applied Science -
El Paso Community
El Paso, TXSkills
- Bilingual in English and Spanish
- Consistently maintain a positive attitude
- Cooperative, team work
- Flexible and adaptable
- Time management
- Strong communication skills
- Reliable and punctual
- Problem-solving
- Multitasking
Timeline
Merchandiser
Home Depot
09.2025 - Current
Bartender/Waitress
II Brothers Grill & Bar
04.2021 - 08.2025
Special Education Paraprofessional
Brooks Academy
01.2019 - 11.2019
Bartender
Groove House
05.2018 - 03.2020
Diploma -
Eastwood High School
Associate of Applied Science -
El Paso Community