Katie Bledsoe
Franklin,United States
Summary
Dynamic Client Relations Director passionate about driving growth through value-based sales and trusted advisor relationships. Expert in building partnerships, retaining key accounts and enhancing profits in multiple healthcare channels. Collaborative and strategic team leader with robust background in increasing market awareness and footprint.
Overview
13
13
years of professional experience
Work History
Client Relations Director
CareGiver
10.2024 - Current
- Brought in > $2.4M in revenue placing Medicaid referrals for adults with intellectual and developmental disabilities into residential and community-based services.
- Increased the census in Tennessee by 20%.
- Partner with advocacy groups like Best Buddies and Special Olympics to grow footprint in our markets.
- Identify opportunities to develop additional service lines, acquire new homes, and identify untapped referral sources.
Senior Account Manager
Applied Health Analytics
03.2022 - 09.2024
- Developed long-term strategic plans to ensure retention of corporate partners and internal wellness programs.
- Set up SFTP and HL7 feeds with hospital labs and HR partners.
- Implemented and trained new channel partners on different platforms.
- Collaborated with IT to target enhancements based on hospital feedback.
- Built and managed channel partner dashboards and portals.
Customer Care Advisor
Tri-Imaging Solutions
06.2020 - 02.2021
- Managed purchasing for Frontier Imagining Services.
- Responsible for sourcing repair parts for capital imaging equipment.
Account Manager
Stericycle
07.2017 - 04.2018
- Managed portfolio of $1.3M in annual contract value including Tenet Health.
- Facilitated implementation of $90,000 worth of new business.
- Collaborated with corporate executives for system wide InQuicker strategy.
- Spearheaded development of the SalesForce.com dashboard for account managers.
Sales Consultant
Becton Dickinson
06.2013 - 04.2015
- Managed >200 acute care accounts across central Tennessee and northern Alabama.
- Initiated and closed $850k+ in annual competitive contracts.
- Exceeded $10M territory budget.
- Achieved 101.8% to budget sales for FY14 in 6 months.
- Regional field champion for sharps collection, flush syringes, and hypodermic products.
Education
Bachelor of Arts - Professional Sales and Communication Studies
Ball State University
Muncie, IN01-2013
Skills
- Strategic account development
- Sales targeting
- Pipeline management
- Client onboarding
- CRM proficiency
- Inter-department collaboration
- Customer trend analysis
- Portfolio management
- Trusted advisor relationships
- Value-based selling
Timeline
Client Relations Director
CareGiver
10.2024 - Current
Senior Account Manager
Applied Health Analytics
03.2022 - 09.2024
Customer Care Advisor
Tri-Imaging Solutions
06.2020 - 02.2021
Account Manager
Stericycle
07.2017 - 04.2018
Sales Consultant
Becton Dickinson
06.2013 - 04.2015
Bachelor of Arts - Professional Sales and Communication Studies
Ball State University