Katie Brinkerhoff
Clinton
Summary
Compassionate Recovery Support Specialist known for high productivity and efficient task completion. Expertise in empathy, active listening, and communication, ensuring effective support and guidance for those on the path to recovery.
Overview
18
18
years of professional experience
Work History
Recovery Specialist
New England Recovery Center
Westborough
09.2021 - Current
- Dispensed medications four times daily for 25 residents, quickly and efficiently.
- Managed the daily activities for clients
- Provided support to individuals in recovery from substance abuse and other mental health issues.
- Provided crisis intervention support during high-stress situations for clients.
- Participated in training workshops to enhance knowledge of recovery practices
Waitress
Kith and Kin
Hudson
04.2022 - 07.2024
- Customer service, waitressing, training new employees, stocking, inventory
Bartender/Cook
Finnegans Pub
Hudson
03.2018 - 03.2022
- Customer service, making cocktails, waitressing, food orders, weekly specials menu, food preparation, temperature logs, fifo, grill station, fry station, inventory
Manager/Bartender/Server
Horeshoe Pub
Hudson
10.2017 - 01.2018
- Assist in daily operations such as inventory as well scheduling and menu planning. Working with 80 beers on tap. Servicing guests, guest complaints, training, and functions.
General Manager
Cafe 641
Hudson
06.2015 - 10.2017
- Responsible for all aspects of business, including training, inventory, function/ catering coordination, menu planning/pricing, cost control, marketing, ordering, human resources, community development, controlling costs, food preparation, scheduling and customer satisfaction.
Server
Wasabi
Natick
04.2012 - 01.2017
- Customer service, waitressing, stocking, training new employees
Waitress
Potenza
Providence
09.2011 - 12.2011
- Knowledge of full Italian menu, customer service, bartending, serving
Counter Help
KENNEDY’S MARKET
Marlborough
01.2008 - 01.2011
- I was responsible for presentation, training of new employees, catering, sandwich making, slicing deli meats, customer service, register, planning of daily sandwich special menu, inventory, food preparation, cutting of meat, chicken and fish.
Education
Peer Recovery Coach Academy -
Peer Recovery Coach Academy
Plymouth, MA01.2024
Bachelor's Degree -
Johnson and Wales University
Providence, RI01.2015
High School - Culinary Arts
Assabet Valley Regional Technical High School
Marlboro, MA01.2011
Skills
- Verbal and interpersonal communication
- Teamwork and collaboration
- Empathy and compassion
- Problem solving and critical thinking
- Knowledge of substance use disorder and mental health
- Friendly, positive, outgoing attitude
- Crisis intervention, conflict resolution
- MS 365, Mac OS, Android
- Inventory management
References
- Alexis Grey, (978) 855-5956
- Sara Donaldson, (617) 755-2853
- Pam Agnew, (508) 663-9420
- John Zompetti, (508) 259-9915
Timeline
Waitress
Kith and Kin
04.2022 - 07.2024
Recovery Specialist
New England Recovery Center
09.2021 - Current
Bartender/Cook
Finnegans Pub
03.2018 - 03.2022
Manager/Bartender/Server
Horeshoe Pub
10.2017 - 01.2018
General Manager
Cafe 641
06.2015 - 10.2017
Server
Wasabi
04.2012 - 01.2017
Waitress
Potenza
09.2011 - 12.2011
Counter Help
KENNEDY’S MARKET
01.2008 - 01.2011
Peer Recovery Coach Academy -
Peer Recovery Coach Academy
Bachelor's Degree -
Johnson and Wales University
High School - Culinary Arts
Assabet Valley Regional Technical High School
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