Kathleen Brooks
Loganville
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Deliver Driver
Papa John's Pizza
Walnut Grove
01.2026 - Current
- Delivered pizza and other menu items to customers promptly and accurately.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Handled cash transactions, ensuring secure and accurate processing of customer payments.
- Maintained accurate recordkeeping by distributing invoices, collecting payments, and updating transaction logs.
- Inspected vehicle conditions, supplies, and equipment before and after trips to ensure operational readiness.
Administrative Assistant
Innovative Therapy Concepts
Lawrenceville
09.2024 - 11.2025
- Managed daily calendar and scheduled therapy session appointments, ensuring optimal time allocation for client needs.
- Facilitated clear communication between clients and therapists to ensure effective information exchange.
- Answered phone calls and emails to provide information, facilitating clear communication and enhancing client relations.
- Maintained office supplies inventory and ordered materials.
- Performed cleaning duties at end of shift, ensuring cleanliness and hygiene of lobby and shared equipment.
Sales Associate Supervisor
Club Pilates
Snellville
08.2023 - 09.2024
- Oversaw daily operations to ensure seamless studio functionality and customer satisfaction.
- Trained new sales associates on product knowledge and customer service techniques.
- Educated walk-in prospects about studio benefits and offerings through engaging tours.
- Facilitated collaboration among management, staff, and members to enhance operational efficiency.
- Implemented quality control measures to uphold company standards.
- Key holding responsibilities including locking and unlocking the studio during my shifts.
Sales Associate
T-Mobile
Snellville
09.2022 - 08.2023
- Tailored solutions for each customer regarding sales and insurance for devices.
- Resolved customer account issues related to billing and financing while effectively diffusing frustrated customers' concerns over company changes.
- Performed opening and closing duties, including managing registers, overseeing inventory, handling money deposits, maintaining cleanliness, and organizing accessory and product displays.
- Diagnosed problems related to devices, mobile phones, and tablets.
- Provided tutorials on devices or demos around the store, how-to lessons.
Loan Processor
Kinsmith Finance
Loganville
04.2021 - 09.2022
- Reviewed loan applications to ensure completeness and accuracy for timely processing.
- Analyzed credit reports to assess borrower eligibility.
- Coordinated with clients to gather necessary documentation.
- Evaluated financial statements and contacted institutions and customers to clarify details.
- Filed completed loan packages promptly to maintain compliance with processing timelines.
- Prepared reports for customers with delinquent and irreconcilable accounts.
Rental Sales Agent
Akins Ford
Winder
02.2020 - 04.2021
- Assisted customers in selecting rental vehicles that met their needs, budget, and preferences.
- Managed rental agreements and processed transactions, ensuring accuracy and compliance with company standards.
- Coordinated vehicle returns and inspections to uphold quality assurance and enhance customer experience.
- Handled customer complaints promptly and professionally, contributing to high customer satisfaction ratings.
- Adhered strictly to company guidelines regarding acceptable payment methods and documentation requirements.
Education
High School Diploma -
Loganville High School
Loganville, Georgia01-2014
Some College (No Degree) -
Gwinnett Technical College
Lawrenceville, Georgia05-2026
Skills
- Cash handling
- Stocking and inventory
- Appointment scheduling
- Problem resolution
- Microsoft Office Suites Expert
- Database management
- Communication skills
- Courteous and polite demeanor
Computer Skills And Achievements
- Mobile Sales Training Certification, T-Mobile
- Software Expert: Microsoft Office Suite (Excel Spreadsheets, Word, Outlook, PowerPoint), Google Calendar, Docs, Adobe
- Basic Life Support Certification Online (Received Feb 2026)
Timeline
Deliver Driver
Papa John's Pizza
01.2026 - Current
Administrative Assistant
Innovative Therapy Concepts
09.2024 - 11.2025
Sales Associate Supervisor
Club Pilates
08.2023 - 09.2024
Sales Associate
T-Mobile
09.2022 - 08.2023
Loan Processor
Kinsmith Finance
04.2021 - 09.2022
Rental Sales Agent
Akins Ford
02.2020 - 04.2021
High School Diploma -
Loganville High School
Some College (No Degree) -
Gwinnett Technical College