Katie Burns
Registered Nurse
Atkinson,NH
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent patient centered care.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Registered Nurse
Serenity At Summit
Haverhill, MA
09.2023 - Current
- Improved patient recovery rates by implementing effective detox protocols and providing compassionate care.
- Assisted patients in developing coping strategies for managing triggers associated with substance use disorders after completing detox programs.
- Maintained accurate documentation of patient progress, evaluations, treatments, and medication administration in compliance with regulatory requirements.
- Streamlined admission processes by efficiently assessing incoming patients, gathering relevant medical history information, and initiating appropriate treatment protocols.
- Contributed to interdisciplinary team meetings focused on evaluating patient progress towards established goals within the detox program.
Registered Nurse, Medical-Surgical Unit
Lawrence General Hospital
Lawrence, MA
01.2023 - Current
- Enhanced patient satisfaction with compassionate, personalized nursing care tailored to each individual''s needs.
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
- Provided education on disease management strategies to empower patients in self-care activities throughout their recovery journey.
- Managed complex wound care, including dressing changes, monitoring for signs of infection, and collaborating with wound care specialists as needed.
- Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
Registered Nurse, Emergency Department
Lawrence General Hospital
Lawrence, MA
06.2023 - 01.2024
- Promoted a safe and supportive environment for both patients and staff members by adhering to infection control protocols, maintaining equipment, and following safety guidelines.
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Reduced patient wait times by efficiently triaging patients based on acuity levels and prioritizing urgent cases.
- Provided valuable support to families during critical situations by offering emotional support, answering questions, and assisting with decision-making processes related to their loved one''s care.
- Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
Lead Server
Tuscan Kitchen
Salem, NH
02.2016 - 05.2023
- Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment.
- Resolved customer complaints promptly and professionally, maintaining positive relationships with patrons.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Provided valuable feedback on potential improvements to restaurant operations based on firsthand experience as a lead server.
- Assisted management in updating menu offerings, contributing to an increase in overall sales revenue.
Education
Associate of Science - Nursing
Middlesex Community College - Bedford
Bedford, MA 05.2001 -
Skills
Medication and IV administration
Intake and discharge
Cardiac monitoring
Emergency Care
IV Insertion
Wound Care
Critical Care
Chart updating
Health screening
Patient Assessments
Certification
ACLS
Timeline
ACLS
11-2023
TNCC
10-2023
Registered Nurse
Serenity At Summit
09.2023 - Current
Registered Nurse, Emergency Department
Lawrence General Hospital
06.2023 - 01.2024
Registered Nurse, Medical-Surgical Unit
Lawrence General Hospital
01.2023 - Current
Lead Server
Tuscan Kitchen
02.2016 - 05.2023
Associate of Science - Nursing
Middlesex Community College - Bedford
05.2001 -