Katie Callen
Raleigh,Pennsylvania
Summary
Outgoing and attentive, with flair for creating memorable dining experiences. Possess strong knowledge of fine dining etiquette and exceptional communication and multitasking skills. Committed to providing top-tier service and ensuring guest satisfaction.
Overview
5
5
years of professional experience
Work History
Fine Dining Server
Plum Southern Kitchen & Bar
09.2024 - Current
- Suggested wine pairings to go with specific menu items.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests needs.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
Restaurant Waitress
First Watch
01.2021 - 08.2023
- Developed rapport with guests and assisted in generating repeat business by providing excellent customer service.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Lab Assistant
Neighbor to Neighbor
08.2022 - 05.2023
- Built strong and trusting relationships with children in order to respond to emotional and academic needs.
- Coordinated events and neighborhood parties to build rapport with the surrounding community.
- Fostered and maintained close relationships with special needs children, including autism, asperger's syndrome, and other autism spectrum disorders.
- Coordinated with local families to develop childcare plans and provide additional care to children with extended needs.
Farm Manager
Patrick Pastures
05.2020 - 08.2022
- Applied knowledge of animal husbandry to meet livestock needs and minimize disease risk.
- Performed first aid and treated personnel and livestock wounds caused by sharp tools and equipment.
- General care of livestock, including feeding, grooming, and cleaning stables.
- Coordinated with veterinarians and the farrier to properly evaluate horse health.
Education
Bachelor of Science - Human Biology
North Carolina State University
Raleigh, NC05-2025
Skills
- Allocating resources
- Health assessments
- Safety Practices
- Report writing
- Strong work ethic
- Balance empathy with logic
- Leadership
- Professionalism
- Customer Service
- Sales abilities
Timeline
Fine Dining Server
Plum Southern Kitchen & Bar
09.2024 - Current
Lab Assistant
Neighbor to Neighbor
08.2022 - 05.2023
Restaurant Waitress
First Watch
01.2021 - 08.2023
Farm Manager
Patrick Pastures
05.2020 - 08.2022
Bachelor of Science - Human Biology
North Carolina State University
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