Katie Carney
Walled Lake,MI
Summary
OBJ EC T IVE Dynamic, result-driven Account Manager with 8+ years experience. Consistently achieve goals that result in building corporate value and professional achievement. Demonstrated success in managing multiple accounts and developing relationships with clients, suppliers and manufacturers.
Accomplished professional fosters performance-based culture centered on building and deepening customer relationships. Engages customers with strategic approaches and builds trust and loyalty to drive sales and territory growth. Knowledgeable about financial, operational and sales leadership.
Driven Territory Manager leads and motivates front-line employees to capture sales opportunities and enhance bottom line. History of building new territories while tenaciously developing revenue channels and acquiring customers. Proven program management, strategic planning and operational problem-solving expertise.
Veteran professional offering several years of sales and customer care experience. Decisive team leader and business manager with excellent attention to detail. Persuasive leader possessing articulate communication style to successfully convince customers and achieve sales goals.
Results-driven sales manager bringing several years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.
Overview
7
7
years of professional experience
Work History
Territory Manager
Grand Rapids Bedding Company
Grand Rapids, MI
01.2018 - 01.2020
- Established relationships with key customers, vendors, and distributors in the area.
- Conducted market research to determine customer needs and preferences within the region.
- Implemented processes that ensured timely delivery of products ordered by customers.
- Provided feedback on product performance from customers in order to inform product development decisions.
- Coordinated trade shows and other promotional events to raise brand awareness in the territory.
- Negotiated contracts with new clients while maintaining existing business relationships.
- Monitored competitor activities in the region to ensure competitive advantage.
- Collaborated with cross-functional teams such as marketing and finance to achieve organizational goals.
- Resolved customer complaints promptly and professionally.
- Met or exceeded established targets for revenue growth month over month.
- Provided training and support to team members on product knowledge, sales techniques, and customer service best practices.
- Maintained accurate records of all sales activities including orders placed, invoices issued, payments received.
Account Manager
Opus Marketing Group
Fallston, MD
01.2013 - 01.2018
Key Account Manager
QMI Corp.
Walled Lake, MI
Education
P ERI EN C -
E
Baker College
degree - Psychology
Skills
- KEYSKILLS —
- AC C OMPLIS HM E NTS
- Multi-Account Management
- Business-to-Business Sales
- Brand Imaging
- Product Promotions
- Training & Incentive
- Development
- Sales Trends
- Professional Relationship
- Development (Networking)
- Extensive Product
- Knowledge
- Trade Shows
- Consistently increased sales by up to 25%
- Developed training material and contests/challenges/
- Incentives for sales managers and staff
- Successfully managed multiple accounts spanning across
- Michigan, Ohio and Indiana
- Selected to attend industry trade shows as a result of
- Extensive product knowledge and communication skills
- Demonstrated the ability to evaluate major product sales
- Trends and introduction of new products that helped to
- Optimize retail sales
- Established strong relationships with customers, suppliers
- Manufacturers and all other facets of the business allowing
- Met to provide outstanding support and overall experience
- Brand Promotion
- Product and Service Sales
- Staff Training
- Product Demonstrations
- Relationship Building
- Improvement planning
Timeline
Territory Manager
Grand Rapids Bedding Company
01.2018 - 01.2020
Account Manager
Opus Marketing Group
01.2013 - 01.2018
Key Account Manager
QMI Corp.
P ERI EN C -
E
Baker College