KATIE CHAVEZ

• Led cross-functional projects focused on people analytics, workforce development, and leadership performance across remote and global teams.
• Help facilitate leadership training programs aligned with strategic people planning goals, contributing to improved team performance and retention.
• Support employee mentoring programs to accelerate return to work integration and enhance internal career development.
• Actively contributed to DEI efforts by supporting inclusive communication strategies and helping to embed equity principles into operational processes.
• Partnered with leadership to develop and interpret employee feedback mechanisms, using survey insights to drive initiatives that improved morale and reduced attrition.
• Enhanced operational efficiency by identifying gaps in workforce processes, resulting in a 40% increase in productivity and a 35% improvement in project success rates.
• Provided actionable insights to senior leaders on trends related to performance, engagement, and compliance, driving strategic alignment across teams.

• Led core HR functions for a 1,000+ employee multi-department organization, ensuring strategic alignment with growth and operational goals.
• Delivered hands-on leadership across talent acquisition, employee relations, benefits, and compliance while introducing scalable HR solutions to support rapid expansion.
• Drove efficiency by streamlining onboarding, leave management, and performance management processes, boosting retention and engagement.
• Advised senior leadership on organizational structure, succession planning, and HR metrics to guide informed decision-making.
• Cultivated a culture of accountability and transparency through effective conflict resolution and leadership coaching.
• Recognized for proactively identifying workforce challenges and delivering measurable improvements across departments.
• Oversaw membership processes, renewals, and retention initiatives, contributing to consistent revenue growth.
• Partnered with fitness and wellness teams to ensure seamless member experiences.

• Oversaw employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
• Managed payroll and benefits for 250 employees in various locations, minimizing financial discrepancies through detailed program management.
• Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
• Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
• Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
• Developed comprehensive onboarding programs to facilitate the smooth integration of new employees into the organization.
• Motivated employees through special events and incentive programs.
• Developed strategic financial plans to support company growth and achieve long-term objectives.
• Oversaw budgets, payroll, and accounts payable and receivable.