KATIE CLEVELAND
El Dorado Hills,CA
Summary
Dedicated RN with a broad range of healthcare experience. Recognized as a competent team member able to effectively communicate and collaborate within the interdisciplinary team in order to deliver safe, patient care. Caring professional with superior organizational skills, seeking a position in a healthcare organization where medical experience can integrate patients medical and emotional needs. Proven in leadership to increase and enhance patient care, satisfaction, and streamlining safety protocols for comprehensive patient care.
Overview
18
18
years of professional experience
1
1
Certificate
Work History
Family Medicine Clinic RN
Kaiser Permanente
Davis , CA
02.2023 - Current
- Counseled patients via telephone according to established guidelines and protocols in a large clinic with over 40 physicians.
- Suggested appropriate dispositions to physicians based on assessments.
- Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific in medical care and health issues and administering or dispensing of medications an injections.
- Monitored compliance and evaluated effectiveness of home treatment instructions.
- Assessment and management of complex and simple wounds.
- Delegate tasks to auxiliary team members to ensure efficient and effective work flows.
- Collaborate with support technicians, nursing staff and social workers to coordinate services.
- Participated in policy committee to discuss policies, propose revisions and implement changes.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Family Medicine Clinic Charge RN
Kaiser Permanente
Rohnert Park, CA
10.2019 - 02.2023
- Counseled patients via telephone according to established guidelines and protocols in a clinic with over 20 physicians.
- Suggested appropriate dispositions tp physicians based on assessments.
- Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific in medical care and health issues and administering or dispensing of medications and injections.
- Monitored compliance and evaluated effectiveness of home treatment instructions.
- Assessment and management of complex and simple wounds.
- Delegate tasks to auxiliary team members to ensure efficient and effective work flows.
- Collaborate with support technicians, nursing staff and social workers to coordinate services.
- Participated in policy committee to discuss policies, propose revisions and implement changes.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Adult Medicine Clinic RN
Kaiser Permanente
Rancho Cordova, CA
08.2010 - 10.2019
- Counseled patients via telephone according to established guidelines and protocols in a large clinic with over 40 physicians.
- Suggested appropriate dispositions tp physicians based on assessments.
- Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific in medical care and health issues and administering or dispensing of medications and injections.
- Monitored compliance and evaluated effectiveness of home treatment instructions.
- Assessment and management of complex and simple wounds.
- Delegate tasks to auxiliary team members to ensure efficient and effective work flows.
- Collaborate with support technicians, nursing staff and social workers to coordinate services.
- Participated in policy committee to discuss policies, propose revisions and implement changes.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Cardiovascular Surgery Clinic Charge RN
Kaiser Permanente
Sacramento , CA
08.2010 - 01.2014
- Supervises clinic nursing staff and ensure appropriate staffing levels; assists in planning, organizing, directing, and managing clinic and ancillary staff.
- Oversee and maintain daily operations to ensure optimum flow of patients through clinic
- Collaborate with physicians in determining disposition and development of patient centered care plans.
- Educate patients and family regarding care plans plus additional medical, physical, and nutritional needs post open-heart surgery
- Management of sternal and graft site wounds
- Assisted in diagnosis and treatment of conditions such as unstable angina, cardiomyopathy, coronary artery disease, and cardiac dysrhythmia.
- Led successful multi-person team comprised of RNs, MA's, and ancillary staff.
RN Case Manager
Sutter Health
Sacramento , CA
11.2005 - 05.2010
- Managed large caseload of patients with chronic diseases, oping skills and education classes; developed care plans, set long and short term goals, and measured progresses and reviewed plans every month to assess progress.
- Directed all aspects of patient assessment, care plan , and implementation to provide them with appropriate care and facilitate their timely recovery.
- Monitored compliance and evaluated effectiveness of home treatment care plans.
- Identify barriers to care and communicate care objectives to appropriate individuals, conduct skill assessments, planning implementation, coordinate, monitor evaluations of patient goals.
- Evaluated lab values and implemented appropriate medications according to standardized procedures.
- Act as an advocate for individuals who have care needs and for individuals who have care needs.
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, Utah2019
Associate of Science - Nursing
American River College
Carmichael, CA2004
Skills
- Provides patient education and instruction as directed by the physician to include but not limited to, judgments and decisions on phone calls, advising patients with physician guidelines, procedure preparation, and in-home care
- Ability to confronts difficult or conflict situations constructively and seeks appropriate assistance
- Strong written and verbal communications skills to communicate effectively with individuals at all levels of an organization
- Excellent and effective leadership skills with ability to remain flexible, cooperative, and assist others
- Strong organization skills
- Oversees and assists with appointment scheduling, lab and x-ray scheduling, routing all test results to physician, and reporting results to patients
Certification
Basic Life Support (BLS)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Intelligence is the ability to adapt to change.
Stephen Hawking
Timeline
Family Medicine Clinic RN
Kaiser Permanente
02.2023 - Current
Family Medicine Clinic Charge RN
Kaiser Permanente
10.2019 - 02.2023
Adult Medicine Clinic RN
Kaiser Permanente
08.2010 - 10.2019
Cardiovascular Surgery Clinic Charge RN
Kaiser Permanente
08.2010 - 01.2014
RN Case Manager
Sutter Health
11.2005 - 05.2010
Bachelor of Science - Nursing
Western Governors University
Associate of Science - Nursing
American River College
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