Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Katie Conrad

Kalamazoo

Summary

Accomplished Senior Population Health Data Analyst at Bronson Network, skilled in SQL and Power BI, driving impactful healthcare analytics. Successfully integrated HEDIS measures into primary care metrics, enhancing collaboration and quality improvement. Proven ability to lead initiatives that improve patient outcomes and streamline workflows in primary care settings.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Population Health Data Analyst

Bronson Network
Kalamazoo
01.2023 - Current
  • Manage HEDIS measures for primary care dashboard by integrating SDOH questions and payer data.
  • Oversee wellness measures across the Bronson system, collaborating with system committees to ensure data relevance.
  • Utilize SQL for data querying and Power BI for data analysis and presentation creation.
  • Collaborate with internal departments and external partners for data management and presentation, while adhering to CMS and other payer requirements.

Project Coordinator, Ambulatory Care Management

Bronson Healthcare Group Inc.
Kalamazoo
03.2019 - 01.2023
  • Developed and validated reports for primary care practices, including billing, revenue, and risk stratification, supporting a team of 90 clinicians.
  • Led the implementation of an electronic SDOH process across primary care practices, ensuring accurate data tracking and streamlined workflows.
  • Collaborated with IT to design and validate reports identifying patient depression scores, facilitating the launch of the Collaborative Care Behavioral Health program.

Practice Project Coordinator, Primary Care

Bronson Healthcare Group Inc.
Kalamazoo
11.2017 - 03.2019
  • Implemented standard work across primary care practices to enhance quality improvement measures.
  • Developed comprehensive training materials for advance care planning, Medicare annual wellness visits, and MyChart e-check-in processes.
  • Designed and executed a proposal for a scribe trial program to improve efficiency in primary care settings.

Physician Development Specialist

Bronson Healthcare Group Inc.
Kalamazoo
10.2016 - 11.2017
  • Developed and facilitated educational and resiliency programs for physicians, enhancing their professional growth.
  • Managed contract with Cleveland Clinic for Foundations of Healthcare Communications course, improving communication skills for 150 physicians with a 99% satisfaction rate.
  • Collaborated with the Center for Learning to develop and implement the Physician Leadership Academy, fostering leadership skills among physicians.

Business Analyst

Streamline Healthcare
Kalamazoo
10.2014 - 10.2016
  • Partnered with behavioral healthcare organizations to implement electronic medical records, successfully launching the first electronic health record for a combined community mental health and corrections program in Oregon.
  • Collaborated with product developers in India, Chicago, and across the US to design and implement solutions that adhered to state reporting requirements.

Education

Master of Arts - Public Administration

Western Michigan University
Kalamazoo, MI
04-2014

Bachelor of Arts - Journalism

Western Michigan University
Kalamazoo, MI
04-2006

Skills

  • Data analysis
  • SQL querying
  • Power BI
  • HEDIS measures
  • SDOH integration
  • Report development
  • Healthcare analytics

Certification

  • Epic Certified in Caboodle, Clarity and Cogito Data Models
  • Certified in Group Crisis Intervention (Bronson Critical Incident Stress Management Team)

Languages

Spanish
Limited

Timeline

Senior Population Health Data Analyst

Bronson Network
01.2023 - Current

Project Coordinator, Ambulatory Care Management

Bronson Healthcare Group Inc.
03.2019 - 01.2023

Practice Project Coordinator, Primary Care

Bronson Healthcare Group Inc.
11.2017 - 03.2019

Physician Development Specialist

Bronson Healthcare Group Inc.
10.2016 - 11.2017

Business Analyst

Streamline Healthcare
10.2014 - 10.2016

Master of Arts - Public Administration

Western Michigan University

Bachelor of Arts - Journalism

Western Michigan University