JAQUITA TAYLOR
Nashville,TN
Summary
Strategic healthcare leader with over 20 years of experience in employer engagement, wellness innovation, and population health. Proven record of driving value-based care initiatives, authoring enterprise playbooks, and delivering measurable cost savings for self-insured employers, and trusted as a relationship-first, results-driven partner.
Overview
22
22
years of professional experience
Work History
Senior Director, Employer Solutions – Office of Population Health
Vanderbilt University Medical Center
01.2020 - 01.2025
- Company Overview: Vanderbilt Health Affiliated Network - Vanderbilt Health Employer Solutions
- Served as a key leader in the launch and expansion of Vanderbilt’s MyHealth Bundles program across 11 condition-specific care bundles—including oncology, cardiology, spine, and maternity; while overseeing education and onboarding for employers and brokers that drove an NPS of 83, far surpassing national healthcare benchmarks.
- Key member of the team that delivered $1M+ in employer savings through neonatal and musculoskeletal care bundles, while reducing surgical readmissions below 1% and achieving 86%+ post-operative engagement within 90 days—driving stronger care continuity and patient satisfaction. Led key Employer MyHealth Bundles Huddles.
- Authored and led the implementation of the Employer Solutions Account Management Playbook, defining strategy, lifecycle phases, and best practices for employer onboarding, data collection, solution design, and retention—adopted across internal teams including Account Management, Sales, and BES.
- Partnered, advised and collaborated with the Employer Success Program team on performance metrics infrastructure, aligning account managers and success managers around outcome reporting, ongoing communications, and satisfaction monitoring.
- Created frameworks to assess Employer Lifetime Value, Employer Engagement, and Solution Utilization, enabling predictive analytics and strategic upsell initiatives.
- Expanded Vanderbilt’s employer footprint by cultivating relationships across key and prospective accounts, guiding revenue growth, and consultative partnership development.
- Vanderbilt Health Affiliated Network - Vanderbilt Health Employer Solutions
Director, Corporate Relations
Vanderbilt University Medical Center
01.2007 - 01.2020
- Company Overview: Vanderbilt Health Affiliated Network - Vanderbilt Health Employer Solutions
- Managed employer outreach and engagement strategies, building long-term relationships with corporate clients and brokers.
- Oversaw the launch of new corporate health initiatives and served as liaison between employer partners and VUMC clinical teams.
- Played a key role in the early development of Vanderbilt’s Employer Solutions model.
- Vanderbilt Health Affiliated Network - Vanderbilt Health Employer Solutions
Marketing Coordinator, Corporate Relations
Vanderbilt University Medical Center
01.2005 - 01.2007
- Company Overview: Vanderbilt Health Affiliated Network - Vanderbilt Health Employer Solutions
- Developed marketing and communications materials for employer-facing health and wellness services.
- Supported onsite wellness events, benefit fairs, and client education.
- Helped promote Vanderbilt’s early preventive care and corporate health offerings.
- Vanderbilt Health Affiliated Network - Vanderbilt Health Employer Solutions
Administrative Assistant, Managed Care and Sales
Vanderbilt University Medical Center
01.2003 - 01.2005
- Company Overview: Vanderbilt Health Affiliated Network - Vanderbilt Health Employer Solutions
- Supported business development and managed care contracting teams.
- Coordinated internal meetings, external client communications, and departmental reporting.
- Negotiated single-case agreements for out-of-network patients.
- Recognized for professionalism, initiative, and early leadership potential.
- Vanderbilt Health Affiliated Network - Vanderbilt Health Employer Solutions
Education
B.A. - Broadcasting/Communications
Eastern Kentucky University
01.1985
Skills
- Data analysis
- Project management
- Executive Employer Engagement
- Solution design
- Performance metrics
- Predictive analytics
- Employer relationship management
Awards
- Individual Credo Award Nomination, 2024, Vanderbilt University Medical Center, Nominated for exceptional service, innovation, and dedication to institutional excellence in patient-centered engagement and employer relations.
- Team Credo Award Recipient, 2023, Vanderbilt University Medical Center, Major contributor to the Episodes of Care team for leadership in the development and rollout of MyHealth Bundles, a landmark population health initiative serving thousands of employees across key corporate partners.
- President, Middle Tennessee Employee Benefits Council, 2011, Elected President of this independent nonprofit focused on education and strategic dialogue around employee benefits. Led regional programming, including the MidSouth Employee Benefits Conference in partnership with MT|SHRM, and positioned Vanderbilt as a healthcare thought leader among employers, brokers, and HR professionals across Middle Tennessee.
Accomplishments
· Individual Credo Award Nomination (2024) – Vanderbilt University Medical Center Nominated for exceptional service, innovation, and dedication to institutional excellence in patient-centered engagement and employer relations.
· Team Credo Award Recipient (2023) – Vanderbilt University Medical Center Major contributor to the Episodes of Care team for leadership in the development and rollout of MyHealth Bundles, a landmark population health initiative serving thousands of employees across key corporate partners.
· President, Middle Tennessee Employee Benefits Council (2011) Elected President of this independent nonprofit focused on education and strategic dialogue around employee benefits. Led regional programming, including the MidSouth Employee Benefits Conference in partnership with MT|SHRM, and positioned Vanderbilt as a healthcare thought leader among employers, brokers, and HR professionals across Middle Tennessee.
Timeline
Senior Director, Employer Solutions – Office of Population Health
Vanderbilt University Medical Center
01.2020 - 01.2025
Director, Corporate Relations
Vanderbilt University Medical Center
01.2007 - 01.2020
Marketing Coordinator, Corporate Relations
Vanderbilt University Medical Center
01.2005 - 01.2007
Administrative Assistant, Managed Care and Sales
Vanderbilt University Medical Center
01.2003 - 01.2005
B.A. - Broadcasting/Communications
Eastern Kentucky University
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