Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Katie Cortes

Yakima,WA

Summary

Relented, Self-Guidance, Microsoft Skills, Word Processing, Power Point, Access, Online Supporter, Loyal, Hard Worker, Confident, Ten-Key, Bilingual, Office Skills, Communication Skills, Type 34 WPM, Telephone Skills, Responsible Customer Service Skills, Flexible and Dependable.

Overview

2
2
years of professional experience

Work History

Crowd Controller

Joe Wilson
09.2024 - Current
  • Monitored crowd behavior to ensure safety and compliance with venue regulations.
  • Assisted in managing entry and exit points, optimizing flow of attendees.
  • Responded swiftly to incidents, implementing de-escalation techniques effectively.
  • Collaborated with security personnel to enforce event policies and procedures.
  • Selling tickets for parking for events

Front Desk

Home 2 Suites
10.2024 - 05.2025
  • Greeted the customer
  • Managed the front desk as well as the hotel
  • Work area a clean and good condition
  • Refund and charged customers
  • Answer Customer queries
  • Available for any needs of the hotel
  • Answered Phones
  • Make Reservations

Temp Filer

Justice Center Correction Facility
06.2024 - 09.2024
  • Filed files
  • Help coworkers

Education

General Education Diploma -

Office Assistant Certificate - undefined

Yakima Valley College
06.2023

Skills

  • Interior patrol
  • CCTV surveillance
  • Conflict de-escalation
  • Situational awareness

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Front Desk

Home 2 Suites
10.2024 - 05.2025

Crowd Controller

Joe Wilson
09.2024 - Current

Temp Filer

Justice Center Correction Facility
06.2024 - 09.2024

Office Assistant Certificate - undefined

Yakima Valley College

General Education Diploma -

Katie Cortes