Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katie Cowan

Warren

Summary

Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Dynamic and results-driven professional with a proven track record at Corewell Health, excelling in performance management and analytical thinking. Skilled in team building and policy enforcement, I have successfully streamlined operations and enhanced customer experiences, ensuring compliance and optimizing workflows to achieve organizational goals.


Overview

8
8
years of professional experience
1
1
Certification

Work History

Supervisor

Corewell Health
06.2023 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Devised and implemented processes and procedures to streamline operations.
  • Generated reports detailing findings and recommendations.
  • Educated staff on organizational mission and goals to help employees achieve success.

Project Manager

TrashBully's Demolition
02.2020 - Current
  • Obtained building and specialty permits from local jurisdictional agencies.
  • Managed construction schedules to achieve adequate project labor coverage.
  • Put together estimates, specifications, and other project documents.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Completed bi-weekly payroll for 10 employees.

Senior Registrar

Corewell Health
04.2021 - 06.2023
  • Contributed to devising and enforcing effective policies, and daily procedures.
  • Trained junior staff on office procedures and regulatory requirements.
  • Greeted every guest with personable approach and provided knowledgeable service.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.

Cashiering Specialist

Beaumont Health System
04.2017 - 04.2020
  • Kept orderly and accurate accounting records by monitoring deposit information daily.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Completed data collection, data entry and report generation on various department revenue activities.
  • Logged, verified, and delivered cash deposits to banking services daily.

Education

Associate of Applied Science - General Studies

Macomb Community College
Warren, MI
01-2026

High School Diploma -

Cousino High School
Warren, MI
06-2011

Skills

  • Analytical thinking
  • Performance management
  • Team building
  • Policy enforcement
  • Recruiting and interviewing
  • Data analysis

Certification

  • Certified CRCR 02/2025

Timeline

Supervisor

Corewell Health
06.2023 - Current

Senior Registrar

Corewell Health
04.2021 - 06.2023

Project Manager

TrashBully's Demolition
02.2020 - Current

Cashiering Specialist

Beaumont Health System
04.2017 - 04.2020

Associate of Applied Science - General Studies

Macomb Community College

High School Diploma -

Cousino High School

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