Katie Creviston
Carrington,ND
Summary
Multi-talented Dental Assistant with 10 years of expertise assisting with all areas of dental treatment. Committed to supporting administrative duties such as charting, records management and appointment setting while supporting dentists. Talented at closely monitoring patients during procedures to quickly address issues with pain or discomfort. Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
10
10
years of professional experience
Work History
Office Manager
Carrington Dental Care
Carrington, ND
02.2024 - Current
- Provided administrative support to management team including preparing reports and presentations.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Maintained filing system for records, correspondence and other documents.
- Supervised staff members, organized schedules and delegated tasks.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Organized company events including holiday parties, team building activities .
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Assisted in developing budgets for departmental expenses.
- Analyzed data from various sources to identify trends and make recommendations for improvement.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Assisted in recruiting, onboarding and training new employees.
- Monitored inventory levels and placed orders when needed.
- Ensured compliance with applicable laws regarding employment practices.
- Developed and implemented office policies and procedures.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Provided training to new hires on office policies and procedures.
- Responded to customer inquiries via phone or email in a professional manner.
Dental Assistant
Carrington Dental Care
Carrington, ND
11.2019 - Current
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Educated patients on proper oral hygiene techniques and habits.
- Maintained a neat, clean and organized environment throughout the office.
- Conducted routine maintenance of equipment used in dentistry operations.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Sterilized instruments according to established guidelines and protocols.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Documented patient records with procedures performed and added notes taken to charts.
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
- Ordered supplies necessary for daily operations of the practice.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Developed effective communication strategies between departments within the organization.
- Provided administrative support to management team including preparing reports and presentations.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Prepared agendas for board meetings along with taking minutes during sessions.
- Maintained filing system for records, correspondence and other documents.
- Supervised staff members, organized schedules and delegated tasks.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Organized company events including holiday parties, team building activities .
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Assisted in recruiting, onboarding and training new employees.
- Analyzed data from various sources to identify trends and make recommendations for improvement.
- Monitored inventory levels and placed orders when needed.
- Developed and implemented office policies and procedures.
- Provided training to new hires on office policies and procedures.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Maintained confidential records relating to personnel matters.
Dental Assistant
Roseau Dental Clinic
Roseau, MN
02.2018 - 11.2019
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Maintained a neat, clean and organized environment throughout the office.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Sterilized instruments according to established guidelines and protocols.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
Dental Assistant
Carrington Dental Care
Carrington, ND
08.2014 - 02.2018
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Educated patients on proper oral hygiene techniques and habits.
- Maintained a neat, clean and organized environment throughout the office.
- Conducted routine maintenance of equipment used in dentistry operations.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Sterilized instruments according to established guidelines and protocols.
- Ordered supplies necessary for daily operations of the practice.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
Education
Bachelor of Science - Physical Education And Leisure Studies
Valley City State University
Valley City, ND12.2014
Skills
- Patient Services
- Dental Hygiene
- Patient Education
- Instrument Preparation
- Patient Relations
- Equipment Sterilization
- Inventory Management
- Chair-Side Support
- Dental Impressions
- Disinfecting Rooms and Equipment
- Oral X-Rays
- Patient Scheduling
- Knowledgeable in XLDent, minimal Eaglsoft
References
References available upon request.
Timeline
Office Manager
Carrington Dental Care
02.2024 - Current
Dental Assistant
Carrington Dental Care
11.2019 - Current
Dental Assistant
Roseau Dental Clinic
02.2018 - 11.2019
Dental Assistant
Carrington Dental Care
08.2014 - 02.2018
Bachelor of Science - Physical Education And Leisure Studies
Valley City State University
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