Katie Dallas
Boise,Idaho
Summary
Methodical director with several years of comprehensive experience overseeing daily operations of company or organization. Hardworking and versatile professional well-versed in executing business strategies, preparing and implementing business plans and overseeing financial performance. Thorough knowledge of market changes and trends paired with strong grasp of corporate finance and performance measures.
Overview
8
8
years of professional experience
Work History
Director of Provider and EMS Relations and Interim Director of Physician and Surgical Sales
HCA - West Valley Medical Center
Caldwell, Idaho
10.2023 - Current
- Managed and coordinated the onboarding process for physicians and providers across all sites.
- Collaborated with hospital leadership to recruit independent surgeons.
- Managed facilities referral panel and provider eligibility as Facility Data Administrator.
- Collaborated with hospital leadership to enhance facility’s performance using Lean and six sigma methodologies.
- Developed and implemented strategic plans to increase surgical volume in the main OR and Ambulatory Surgery Center.
- Collaborated with Marketing and Business Development to enhance service line accessibility and awareness.
- Managed and fostered positive relationships with hospital staff and surgeons resulting in continuous growth.
- Managed month-end intel reports for eleven facilities in the division.
- Established and maintained fruitful connections with external healthcare facilities, consistently fulfilling their unique demands.
- Accurately analyzed patient accounts, insurance claims and payment records.
- Developed an annual business and growth plan collaboratively with the facility leadership team.
- Streamlined facility-to-facility patient care transition.
Director of Provider and EMS Relations
HCA - West Valley Medical Center
Caldwell, Idaho
12.2022 - Current
- Assisted in developing strategic plans to increase hospital volumes and referral sources.
- Evaluated program efficacy, increased outreach initiatives, and maximized service line achievements for the organization.
- Created strategic plans for business development and growth in partnership with facility leadership team.
- Increased utilization of special care capabilities by local medical clinics and EMS providers.
- Maintained strong, positive relationships among hospital, local medical clinics and area EMS providers.
- Streamlined the process of transferring patients between healthcare facilities.
Business Development Coordinator/ EMS Liasion
HCA - West Valley Medical Center
Caldwell, Idaho
04.2017 - 01.2021
- Served as the hospital representative to establish and foster relationships with employers in the community.
- Collaborated with hospital leadership to devise and execute growth strategies tailored to community requirements.
- Analyzed market opportunities to create a comprehensive service line strategy for potential customers at the hospital.
- Maintained understanding of pricing and proposal models for effective return on investment analyses.
- Formulated strategic annual business and growth plans alongside hospital leadership team.
- Created, implemented, and coordinated engaging programs to meet employer’s goals and objectives for a healthy workplace and lifestyle.
- Managed the organization and implementation of health screenings.
- Managed daily account management operations.
- Maintained effective communication between hospital and EMS providers, fostering a favorable partnership.
- Promote special care capabilities of the hospital to local EMS providers.
Outreach Coordinator
HCA - West Valley Medical Center
Caldwell, Idaho
02.2017 - 04.2017
- Managed relationships with hospital stakeholders and local employers.
- Coordinated with hospital leadership to develop and implement growth strategies aligned with community needs.
- Conducted thorough market research and formulated an effective service line strategy for attracting potential customers on behalf of the hospital.
- Enhanced return on investment analyses using pricing and proposal models.
- Created strategic plans for business and growth initiatives in partnership with hospital leaders.
- Created, implemented, and coordinated engagement programs to meet employer’s goals of a healthy workplace and lifestyle.
- Coordinated and led health screening initiatives.
- Managed and supervised daily account management operations.
Employer Educator
HCA-H2U
Caldwell, Idaho
07.2016 - 02.2017
- Managed the execution of health and wellness fairs for employer groups.
- Collected biometric data for generating comprehensive aggregated reports.
- Deliver concise and informative aggregate reports to employer groups.
- Created, managed and organized health education materials and programs tailored to the specific needs of diverse groups.
- Developed and implemented customer feedback processes to gather measurable input from employer groups.
Education
Master's degree in Healthcare Management -
Western Governors University
06.2022
Bachelor's degree in Exercise Science and Health -
University of Idaho, Moscow Idaho
05.2010
Skills
- Project Coordination
- Business Administration
- Staff Management
- Operations Management
- Data Analysis
- Multitasking
- Analytical Skills
- Business Planning
- Contract Negotiation
- Budget Management
- Strategic Planning
- Legal and Regulatory Compliance
- Financial Management
- Media Relations
- Program Management
- Cross-functional team leadership
Community Service
- 12/2019, 04/2022, Canyon County Festival of Trees, Co-president of the board, Collaborate with other board members to create, plan and implement a yearly event to raise money for the local Meals and Wheel programs, Manage board members and donors, Lead the sponsorship committee, Coordinated delivery routes, Manage the contacted auction company and online auction start-up
- 03/2019, 04/2022, Canyon County Festival of Trees, Board Member, Collaborate with other board members to create, plan and implement a yearly event to raise money for the local Meals and Wheel programs, Manage volunteers during the week-long public event
Timeline
Director of Provider and EMS Relations and Interim Director of Physician and Surgical Sales
HCA - West Valley Medical Center
10.2023 - Current
Director of Provider and EMS Relations
HCA - West Valley Medical Center
12.2022 - Current
Business Development Coordinator/ EMS Liasion
HCA - West Valley Medical Center
04.2017 - 01.2021
Outreach Coordinator
HCA - West Valley Medical Center
02.2017 - 04.2017
Employer Educator
HCA-H2U
07.2016 - 02.2017
Master's degree in Healthcare Management -
Western Governors University
Bachelor's degree in Exercise Science and Health -
University of Idaho, Moscow Idaho
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