Overview
Work History
Education
Skills
Languages
Timeline
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Katie DeGeorge

Mechanicsburg,PA

Overview

2
2
years of professional experience

Work History

Cashier/Hostess

Buffalo Wild Wings
09.2023 - Current
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Admissions Telecounselor

Messiah University
08.2022 - 09.2023
  • Increased client satisfaction by providing timely and accurate information on various educational programs.
  • Enhanced student enrollment rates through effective communication of program benefits and admission requirements.
  • Streamlined the application process for prospective students by guiding them through each step, resulting in a higher completion rate.
  • Established strong relationships with potential students and their families, fostering trust and rapport throughout the counseling process.

Summer Treatment Program Counselor

Penn State Health
06.2023 - 08.2023
  • Boosted client confidence and performance with ongoing feedback, support, and encouragement.
  • Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Enhanced client progress by utilizing evidence-based counseling techniques and individualized treatment plans.

Summer Office Intern

Messiah University Admissions
05.2022 - 08.2022
  • Enhanced office efficiency by organizing and maintaining digital and physical files.
  • Assisted in project management for streamlined workflow and timely completion of tasks.
  • Collaborated with team members on various projects, leading to increased productivity and success.
  • Supported daily operations, contributing to a well-organized and efficient work environment.
  • Increased office organization through diligent upkeep of supply inventory and placing orders as needed.

Education

Bachelor of Arts - Psychology

Messiah University
Mechanicsburg
05.2024

Skills

  • Time Management Skills
  • Office Administration
  • Needs Assessment
  • Intervention Planning
  • Issue Resolution
  • Fast Learner
  • Team Collaboration
  • Verbal and Written Communication
  • Relationship Building

Languages

Spanish
Professional Working

Timeline

Cashier/Hostess

Buffalo Wild Wings
09.2023 - Current

Summer Treatment Program Counselor

Penn State Health
06.2023 - 08.2023

Admissions Telecounselor

Messiah University
08.2022 - 09.2023

Summer Office Intern

Messiah University Admissions
05.2022 - 08.2022

Bachelor of Arts - Psychology

Messiah University

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Katie DeGeorge