Katie Duffy
Goldvein,VA
Summary
Results-driven individual with experience in sales and customer service. Known for maintaining accuracy and organization, leading to improved client satisfaction and sales performance. Focused on leveraging expertise to drive customer engagement and operational success.
Overview
5
5
years of professional experience
Work History
Groom
LeBaron Farm
Jeffersonton, VA
04.2025 - 03.2026
- Maintained cleanliness and organization of stables to promote horse health and safety.
- Assisted in grooming horses, ensuring proper care and attention to detail.
- Monitored horse behavior and health, reporting any concerns to senior staff.
- Supported feeding routines by preparing balanced meals according to dietary needs.
Fulfillment Associate
Amazon
Fredericksburg, VA
05.2024 - 03.2025
- Ensured compliance with safety protocols while handling hazardous materials in the fulfillment center.
- Assisted in training new associates on operational procedures and best practices for productivity.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
Assistant Trainer
CLK Racing, LLC
Middleburg, VA
05.2021 - 05.2024
- Directed daily stable operations to optimize collaboration with trainer on horse training schedules.
- Point person for the farrier and veterinarian visits.
- Traveled to races handling the pre-race and post-race care of the horses.
Equine Veterinary Assistant
Firestar Veterinary Services
Catlett, VA
07.2021 - 05.2022
- Assisted veterinarians during examinations and procedures, ensuring animal comfort and safety.
- Maintained accurate medical records and documentation for all patients to ensure compliance with regulations.
- Educated pet owners on post-treatment care, fostering stronger client relationships and improved health outcomes.
- Prepared medical equipment, tools and supplies for procedures.
Retail Sales Associate
Horse Country
Warrenton, VA
11.2021 - 01.2022
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained inventory accuracy through regular stock checks and organized displays.
- Implemented visual merchandising strategies to enhance product visibility and appeal.
Education
Bachelor of Science - Mass Communication
Towson State University
Towson, MD05-2000
Skills
- Customer Service
- Display Building
- Sales
- Animal Care
Timeline
Groom
LeBaron Farm
04.2025 - 03.2026
Fulfillment Associate
Amazon
05.2024 - 03.2025
Retail Sales Associate
Horse Country
11.2021 - 01.2022
Equine Veterinary Assistant
Firestar Veterinary Services
07.2021 - 05.2022
Assistant Trainer
CLK Racing, LLC
05.2021 - 05.2024
Bachelor of Science - Mass Communication
Towson State University