Katie Eaton
Philadelphia,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Beverage Manager
White Dog Cafe UC
Philadelphia, PA
11.2023 - Current
- Developed beverage menus and priced cocktails competitively.
- Maintained inventory of all wine, beer, spirits, and non-alcoholic beverages.
- Assisted in the selection of suppliers to ensure quality products at competitive prices.
- Tracked sales data to identify trends in customer preferences.
- Monitored stock levels and placed orders when necessary to maintain adequate supplies.
- Analyzed financial reports regularly to determine profitability of menu items.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Provided leadership during times of organizational change or crisis situations.
Manager
White Dog Cafe UC
Philadelphia, NJ
11.2023 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Analyzed customer feedback data to develop action plans for improving services offered.
Manager
JDs Pub & Grille
Galloway, NJ
09.2019 - 11.2023
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Education
Bachelor of Arts - Communications
Rowan University
Glassboro, NJ12-2019
Skills
- Supplier Negotiations
- Menu development
- Records Management
- Cost Control
- Customer service experience
- Service staff support
- Inventory Management
- Budget prep
Timeline
Beverage Manager
White Dog Cafe UC
11.2023 - Current
Manager
White Dog Cafe UC
11.2023 - Current
Manager
JDs Pub & Grille
09.2019 - 11.2023
Bachelor of Arts - Communications
Rowan University
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