Summary
Overview
Work History
Education
Skills
Timeline
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Katie Eaton

Philadelphia,PA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Beverage Manager

White Dog Cafe UC
Philadelphia, PA
11.2023 - Current
  • Developed beverage menus and priced cocktails competitively.
  • Maintained inventory of all wine, beer, spirits, and non-alcoholic beverages.
  • Assisted in the selection of suppliers to ensure quality products at competitive prices.
  • Tracked sales data to identify trends in customer preferences.
  • Monitored stock levels and placed orders when necessary to maintain adequate supplies.
  • Analyzed financial reports regularly to determine profitability of menu items.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Provided leadership during times of organizational change or crisis situations.

Manager

White Dog Cafe UC
Philadelphia, NJ
11.2023 - Current
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Analyzed customer feedback data to develop action plans for improving services offered.

Manager

JDs Pub & Grille
Galloway, NJ
09.2019 - 11.2023
  • Established processes to ensure efficient workflow throughout the organization.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Education

Bachelor of Arts - Communications

Rowan University
Glassboro, NJ
12-2019

Skills

  • Supplier Negotiations
  • Menu development
  • Records Management
  • Cost Control
  • Customer service experience
  • Service staff support
  • Inventory Management
  • Budget prep

Timeline

Beverage Manager

White Dog Cafe UC
11.2023 - Current

Manager

White Dog Cafe UC
11.2023 - Current

Manager

JDs Pub & Grille
09.2019 - 11.2023

Bachelor of Arts - Communications

Rowan University
Katie Eaton