Katie Edwards
Symphony Network
BRIGHTON,MI
9
years of professional experience
Detail-oriented Licensee/Administrator with a proven track record in enhancing workflow efficiency and compliance. Committed to maintaining high standards of care through effective documentation and team training.
Work History
Licensee/Administrator
2 Years 11 Months- Ensure staff are trained on AFC policies, resident rights, emergency procedures, and care expectations.
- Ensure proper documentation is completed, maintained, and readily available for inspections and audits.
- Maintain compliance with Adult Foster Care licensing rules, regulations, and standards.
- Managed administrative operations to enhance workflow efficiency and productivity.
- Streamlined document management processes, ensuring accuracy and timely access to information.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
Director of Assisted Living
5 Years 7 Months- Developed and implemented care plans tailored to individual resident needs.
- Led team training sessions to enhance staff performance and service quality.
- Streamlined communication processes between departments, improving operational efficiency.
- Coordinated resident activities, fostering community engagement and social interaction.
- Monitored compliance with state regulations, ensuring highest standards of care delivery.
- Conducted regular assessments of resident satisfaction, implementing improvements as needed.
- Managed budgeting and resource allocation to optimize facility operations and services.
- Mentored new staff on best practices in assisted living management and resident care strategies.
- Managed budgets effectively to maintain high-quality services while controlling costs for residents and the facility.
Assistant Director of Assisted Living
4 Months- Led cross-functional teams to implement strategic initiatives enhancing operational efficiency.
- Developed and executed training programs for staff, improving onboarding processes and team performance.
- Analyzed data trends to inform decision-making, driving improvements in service delivery models.
- Collaborated with stakeholders to align departmental objectives with organizational goals, ensuring cohesive operations.
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
Supervisor
3 Years 1 Month- Supervised daily operations to ensure team efficiency and adherence to quality standards.
- Developed training programs for new staff, enhancing onboarding process and team productivity.
- Implemented process improvements that reduced operational bottlenecks and increased workflow efficiency.
- Coordinated cross-functional communication, fostering collaboration between departments to achieve business objectives.
- Managed inventory control processes, ensuring optimal stock levels while minimizing waste and costs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
First Aid/CPR/AED Instructor
Skills
Attention to detail
Data entry
Recordkeeping and file management
Office administration
Documentation and reporting
Decision-making
Timeline
Licensee/Administrator
Symphony Network
09.2023 - CurrentRead More
Director of Assisted Living
Symphony Network
01.2021 - CurrentRead More
Assistant Director of Assisted Living
Symphony Network
09.2020 - 01.2021Read More
Supervisor
Symphony Network
08.2017 - 09.2020Read More
American Red Cross
First Aid/CPR/AED Instructor
Read More