Katie Elliott

• Modbar equipment integrated into an open bar concept
• Versed in top-notch hospitality and customer care for all customers and fellow employees
• Made state-of-the-art beverages for coffee enthusiasts all over the world
• Trained under world-renowned coffee champions

• Create quality photos of merchandise for website and social networking
• Help customers find quality pieces to not only enhance their wardrobe, but also match their personality
• Communicate with customers, wholesale partners and employees via email and phone calls.

• Attend to studio members, students and customers
• Execute daily duties to ensure cleanliness and order within the studio space
• Load and unload kilns, along with distributing ceramic pieces to their rightful place.

• Follow operating instructions and troubleshoot breakdowns, keeping equipment operational
• Answer customer phone calls and appropriately addressed questions and complaints
• Accomplish new and different drink requests, enhancing coffee shop reputation
• Warm and serve baked goods and pastry items to customers
• Maintain clean and healthy environment by following proper safety and sanitation regulations
• Memorize or reference readily accessible information to relay to customers
• Operate Square POS system
• Maintain inventories by replenishing coffee bean supply and stocking brewing equipment.

• Use Adobe Photoshop and Adobe Lightroom
• Retouched skin blemishes and tattoos and removed unwanted images from objects
• Handled high-pressure deadlines by implementing effective time management strategies and prioritizing tasks accordingly

• Conduct thorough research on destinations and accommodations to provide accurate information to travelers
• Deliver exceptional customer service by promptly addressing inquiries via phone, email, or in-person
• Research cruises, airfare options and siteseeing options to best meet client expectations
• Develop tailored plans catering to niche markets such as adventure travel or luxury vacations which ultimately led to an expanded client base

Received hands on learning while practicing leadership responsibility within a local church.