Caiah Rosado
Kennebunk
Summary
Energetic Barista specializing in quality drinks and latte art. Committed to highest level of professionalism and customer enjoyment. Takes orders with smile and accurately makes delicious specialty drinks.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
6
6
years of professional experience
Work History
Barista
Aroma Joes
Kennebunk
01.2025 - Current
- Implemented feedback from customers to improve service quality and menu offerings.
- Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Maintained calm demeanor during high-volume periods and special events.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Kennel Attendant
Snazzy Pet Bed & Biscuit
Arundel
06.2022 - Current
- Ensured proper feeding of all animals in the facility according to established guidelines.
- Screened individuals interested in adopting pets.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Responded promptly to customer inquiries related to pet health or behavior issues.
- Provided socialization opportunities for pets through playtime activities.
- Provided daily exercise for pets in accordance with their owners' instructions.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Followed precise feeding instructions and schedules for animals under care.
- Cleaned cages in accordance with health code requirements to ensure sanitary environment for animals.
- Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
- Played with dogs and cats to maintain socialization and reduce stress.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Provided tender loving care to all animals in the facility.
- Greeted clients upon arrival at the facility and provided tours when necessary.
Food Service Worker
Rollover Cafe
Wells
05.2024 - 08.2024
- Performed variety of duties related to food service.
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Followed recipes and customer requests to prepare meals.
- Cleaned kitchen areas, equipment and utensils.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Prepared beverages such as coffee, tea, soda.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Operated cash register to process cash, check, and credit card transactions.
- Assisted with unloading deliveries from suppliers into storage areas.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
Barista
Dunkin' Donuts
Saco
11.2020 - 04.2023
- Implemented feedback from customers to improve service quality and menu offerings.
- Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Maintained calm demeanor during high-volume periods and special events.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Ice Cream Server
Dickensons candy factory
Old Orchard Beach
05.2019 - 09.2019
- Cleaned counters, tables and fountain equipment, following quality checkpoints.
- Pitched in to help with additional cleaning and store tasks during busy periods.
- Maintained safe food handling practices to prevent germ spread.
- Scooped ice cream for sundaes and made milkshakes for patrons.
- Provided excellent customer service by responding promptly to customer inquiries and requests.
- Provided excellent customer service through friendly interactions with guests.
- Restocked supplies of napkins, straws, spoons and other items as needed.
- Recommended flavor combinations and desserts to customers, enhancing their dining experience.
- Checked expiration dates on products to ensure freshness.
- Cleaned tables, chairs and dining areas after customer use.
- Greeted customers and provided menu information.
- Served and scooped ice cream, following sizing specifications.
- Operated cash register and handled financial transactions with accuracy.
Education
High School Diploma -
Thornton Academy
Saco, Maine06-2022
Some College (No Degree) - Radiology
Southern Maine Community College
South Portland, MESkills
- Customer service
- Health compliance
- Time management
- Sales techniques
- Team collaboration
- Conflict resolution
- Cash handling
- Sanitation practices
- Problem solving
- Inventory management
- Communication skills
- POS system operation
- Hospitality and accommodation
- Friendly and outgoing
- Clear communication
- Exceptional customer service
- Reliability
- Composure under pressure
- Decision-making
- Food serving and preparation
- Order processing
- Stocking supplies and retail products
- Adaptability and flexibility
- Active listener
- Adaptability
- Order preparation
- Multitasking Abilities
- Adaptable and flexible
- Front counter maintenance
- Excellent memory
- POS systems
- Drink customization
- Multitasking and organization
- Coffee brewing
- Basic math
Affiliations
- I am a baker during my free time
- I love nature and being outside
- I enjoy working out
- I absolutely love connecting with new people
References
References available upon request.
Timeline
Barista
Aroma Joes
01.2025 - Current
Food Service Worker
Rollover Cafe
05.2024 - 08.2024
Kennel Attendant
Snazzy Pet Bed & Biscuit
06.2022 - Current
Barista
Dunkin' Donuts
11.2020 - 04.2023
Ice Cream Server
Dickensons candy factory
05.2019 - 09.2019
High School Diploma -
Thornton Academy
Some College (No Degree) - Radiology
Southern Maine Community College