Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Katie Freeman

Midway

Summary

Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of experience taking food orders and operating cash registers. Offering exceptional communication and multitasking abilities.

Overview

13
13
years of professional experience

Work History

Team Member

Tractor Supply Company
Madisonville
11.2023 - 07.2024
  • Assisted customers in selecting products and addressing inquiries promptly.
  • Maintained organized store displays to enhance visual appeal.
  • Operated cash register and processed transactions with accuracy.
  • Stocked shelves to ensure product availability at all times.
  • Collaborated with team members to improve overall customer service experience.
  • Monitored inventory levels and reported shortages to management proactively.
  • Trained new team members on essential operational procedures effectively.
  • Greeted customers upon entry, fostering a welcoming atmosphere.

Sales Associate

Everything But Water
The Woodlands
02.2018 - 08.2023
  • Greeted customers and ascertained customers' needs.
  • Followed latest market trends.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Demonstrated use and care of merchandise.
  • Accepted and processed returns.
  • Updated computer inventory listings.

Assistant Manager

Everything But Water
The Woodlands
10.2020 - 08.2023
  • Greeted customers and ascertained customers' needs.
  • Followed latest market trends.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Demonstrated use and care of merchandise.
  • Accepted and processed returns.
  • Updated computer inventory listings.
  • Traveled to other locations to assist.

Property Manager

Public Storage
Kingwood
09.2018 - 09.2020
  • Opened and closed store.
  • Accommodated customer's needs.
  • Handled cash and cash deposits.
  • Updated inventory listings.
  • Cleaned storage rooms and property.
  • Handled customer phone calls.

Tanning Consultant

Darque Tan
The Woodlands
07.2017 - 02.2018
  • Greeted all guests in a warm and friendly manner to create a positive first impression of the spa.
  • Led comprehensive spa tours for new members.
  • Followed the pre-assigned opening and closing procedures for each spa station.
  • Restocked linen and laundry in all areas of the spa.
  • Processed guest credit card information for salon services.
  • Performed inventory and restocking assignments as necessary.
  • Maintained the front desk workstation by keeping it clean and free of personal items.
  • Maintained a solid knowledge base of all spa and resort products and services.

Sales Associate

Torrid
Humble
04.2015 - 05.2017
  • Directed individuals to merchandise locations.
  • Suggested accessories and complementary purchases.
  • Accepted and processed returns.
  • Maintained adherence to all company protocols.
  • Provided repeat customers with exceptional care and attention.
  • Worked collaboratively in team environment.
  • Followed latest market trends.
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Alerted customers to upcoming sales events and promotions.
  • Welcomed customers into the store and helped them locate items.

Cashier

Walmart Neighborhood Market
Kingwood
06.2011 - 10.2013
  • Directed customers to store locations.
  • Received customer payments.
  • Greeted customers promptly.
  • Totaled bills and calculated taxes.
  • Assisted customers in selecting items based on needs.
  • Monitored areas for security issues and safety hazards.
  • Processed customer returns.
  • Completed purchases using Point of Sale systems.
  • Collected and stored coupons.
  • Assisted on sales floor as needed to maintain service standards.
  • Trained 3 -4 new sales associates each quarter.
  • Welcomed customers into the store and helped them locate items.

Education

Diploma -

New Caney High School
New Caney, TX
05.2010

Skills

  • Customer service
  • Cash handling
  • Inventory management
  • Point of sale operation
  • Visual merchandising
  • Team collaboration

References

  • Julia, Cudd, Teacher, cuddfamily@aol.com, (832) 445-9903, New Caney High School, Teacher/ Teacher Aide
  • Brianna, Johnson, Phlebotomist, briannabrundrette@yahoo.com, (832) 777-8301, Quest Diagnostics, Friend
  • Chelsey, Hall, Stay at Home Mom, (936) 671-9827, Friend
  • Charlene, Cornelius, Property Manager, Charlie_cornelius@uhaul.com, (907) 987-9008, Public Storage
  • Bridget, Carter, Team Lead, (832) 906-5697, Buccee’s, Friend

Timeline

Team Member

Tractor Supply Company
11.2023 - 07.2024

Assistant Manager

Everything But Water
10.2020 - 08.2023

Property Manager

Public Storage
09.2018 - 09.2020

Sales Associate

Everything But Water
02.2018 - 08.2023

Tanning Consultant

Darque Tan
07.2017 - 02.2018

Sales Associate

Torrid
04.2015 - 05.2017

Cashier

Walmart Neighborhood Market
06.2011 - 10.2013

Diploma -

New Caney High School

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