Katie Hadwick
Reno
Summary
Professional with solid experience and well-prepared for academic endeavors. Demonstrated ability to collaborate effectively within diverse teams and adapt to changing needs seamlessly. Skilled in research, time management, and critical thinking, with strong focus on achieving measurable results. Reliable and driven, bringing proactive approach to all tasks and responsibilities.
Overview
6
6
years of professional experience
Work History
Barista
The Human Bean
Reno, NV
04.2024 - Current
- Prepared high-quality coffee beverages following standardized recipes and customer preferences.
- Delivered exceptional customer service by actively listening to needs and providing personalized recommendations.
Food Runner and Hostess and Busser
The Kitchen Table
Reno, NV
03.2023 - 04.2024
- Delivered food orders promptly to enhance guest satisfaction and dining experience.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Greeted customers and provided outstanding customer service.
Customer Service Provider
Truckee Bagel
Reno, NV
04.2023 - 08.2023
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Maintained knowledge of menu items, ensuring accurate recommendations to enhance customer satisfaction.
Swim School Teacher
Silver Bear Swim School
Sparks/Reno, NV
11.2022 - 03.2023
- Teaching children from the age 2–13 how to swim safely in the water.
- Developed engaging lesson plans tailored to diverse learning styles.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
Jamba Juice Worker
Grand Sierra Resort
Reno, NV
09.2021 - 06.2022
- Worked as a Jamba Juice worker during the off-season of the pool.
- Collaborated with management to implement strategies for improved guest satisfaction.
- Worked fast to complete tasks and meet daily deadlines.
Lifeguard
Grand Sierra Resort
Reno, NV
07.2021 - 09.2021
- Lifeguard at the GSR pool.
- Monitored pool activities to ensure guest safety and compliance with regulations.
- Responded promptly to emergencies, providing first aid and CPR as needed.
- Maintained cleanliness and organization of pool area, enhancing guest experience.
Level 3 employee
In-N-Out
Reno, NV
08.2020 - 07.2021
- I made fries, took orders, handed out food, and worked the drive-thru.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Lifeguard
Wild Island
Sparks, NV
05.2020 - 07.2021
- Deep water lifeguard.
- Conducted regular safety drills, improving team readiness and response times.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Education
Honors Diploma -
Galena High School
Reno, NV06-2022
Bachelor of Science - Public Health
University of Nevada Reno
Reno, NV05-2027
Skills
- Exceptional customer service
- Active listening
- Positive attitude
- Problem-solving skills
- Task prioritization
- Flexible and adaptive
Timeline
Barista
The Human Bean
04.2024 - Current
Customer Service Provider
Truckee Bagel
04.2023 - 08.2023
Food Runner and Hostess and Busser
The Kitchen Table
03.2023 - 04.2024
Swim School Teacher
Silver Bear Swim School
11.2022 - 03.2023
Jamba Juice Worker
Grand Sierra Resort
09.2021 - 06.2022
Lifeguard
Grand Sierra Resort
07.2021 - 09.2021
Level 3 employee
In-N-Out
08.2020 - 07.2021
Lifeguard
Wild Island
05.2020 - 07.2021
Honors Diploma -
Galena High School
Bachelor of Science - Public Health
University of Nevada Reno
OTHER EXPERIENCE
- Renown Internship: I spent a semester with renown working on community projects and learning the different opportunities within Renown
- National Charity League (NCL): I was the president of my NCL class and I organized many meetings and formal/casual events.
- Sports: While in high school I played volleyball, softball, and I did Track & Field. These sports taught me accountability, teamwork, and how to stay calm in stressful situations
- Delta Delta Delta: I am part of the sorority Tri Delta and in the sorority I have learned the importance of family and loyalty. We work closely with Saint Jude and donate to different charities.