Katie Hallett
Provo
Summary
Detail-oriented and highly organized individual with exceptional typing skills seeking a position in a fast-paced remote environment. Professional retail management professional with a proven track record in effectively leading store operations and driving sales growth. Strong emphasis on team collaboration and achieving tangible results, ensuring reliability and adaptability to meet changing needs. Expertise lies in inventory management, customer service, and staff training, complemented by excellent problem-solving and communication skills. Enthusiastic about creating a positive shopping experience for customers and optimizing store performance.
Overview
11
11
years of professional experience
Work History
Store Manager
Oreilly Auto Parts
08.2005 - 08.2016
- Customer Service
- Setting schedules for retail, Commercial and hub departments
- Auditing daily paperwork, cash and returns
- Daily bank duties
- Sales calls to commercial customers
- Performance reviews of team members
- Interviews for hiring new team members for district
- Manage yearly inventories of all stores in district
- Maintain all weights and measure audits
- Maintain inventory and supply orders
- Ensure appearance of store is acceptable for opening every morning
- Scan in and process daily truck orders
- Maintain maintenance of equipment used for charging batteries, resurfacing rotors and drums, and proper disposal of used oils and chemicals
Education
High School Diploma -
American Fork High School
06.1999
Skills
- Typing Speed: 55-60 WPM
- Time Management
- Multitasking
- Great under pressure
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Customer service management
- Training and mentoring
- Friendly and positive
- Inventory management
- Shift scheduling
- POS systems
- Employee scheduling
- Opening and closing procedures
Timeline
Store Manager
Oreilly Auto Parts
08.2005 - 08.2016
High School Diploma -
American Fork High School
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