Dynamic Loan Officer with a proven track record in loan application processing and client education. Committed to optimizing sales processes and enhancing customer relationships to drive business success.
Overview
15
15
years of professional experience
Work History
Loan Officer
NVR Mortgage
Richmond, VA
01.2025 - Current
Showed value at loan application to gain trust and minimize shoppers, resulting in a 96% capture rate.
Partnered with sales representatives to shorten the sales process and maximize sales.
Educated clients on mortgage products, helping them make informed decisions.
Analyzed credit, income, and other financial information for qualifying purposes.
Sales Manager
Ryan Homes
Richmond, VA
11.2024 - 12.2025
Coached and supported a sales team of 10 across two divisions, focusing on sales process and marketing.
Analyzed MLS and builder data to effectively position community and products to maximize sales and increase market share.
Interview, hire, onboard, and train new sales representatives.
Sales Manager
NVR Mortgage
Richmond , VA
06.2019 - 10.2024
Coached loan officers to take impactful loan applications, minimize pricing exceptions, and effectively execute the sales process.
Interviewed, hired, onboarded, and trained new loan officers to grow our team.
Presented regularly to loan officers and sales reps on products, policies, and market.
Loan Officer
NVR Mortgage
Richmond, VA
01.2015 - 05.2019
Loan Officer
Prosperity Mortgage
Richmond, VA
10.2013 - 12.2014
Presented to realtors in designated office to highlight products and services.
Created and fostered relationships with realtors in designated office.
Assisted clients through the financing of their purchase from initial application to closing.