Katie Hawkes
Seattle
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
Work History
Barista
Bobae Coffee and Tea
06.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
- Cultivated strong relationships with team members contributing to positive work environment
Shift Leader/ Cashier/Crew Team Member
Hummus Republic
06.2022 - 12.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enforced company policies and regulations with employees.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Student Volunteer
Shirts Across America
07.2021 - 07.2022
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
- Strengthened interpersonal communication abilities through constant interaction with diverse populations during volunteering events.
- Worked and collaborated alongside peers of various high school ages
- Volunteered in the lower 9th ward in New Orleans building houses assisting in relief efforts from Hurricane Katrina partnered with Habitat for Humanity 25 hours a week once a year
- Led peer discussion regarding civil rights and justice system reform
Education
Bachelor of Science - Psychology
Western Washington University
Bellingham, WA12-2026
High School Diploma -
Bellevue High School
Bellevue, WA06-2023
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Conflict mediation
Languages
French
Professional Working
English
Native or Bilingual
Timeline
Shift Leader/ Cashier/Crew Team Member
Hummus Republic
06.2022 - 12.2022
Student Volunteer
Shirts Across America
07.2021 - 07.2022
Barista
Bobae Coffee and Tea
06.2021 - Current
Bachelor of Science - Psychology
Western Washington University
High School Diploma -
Bellevue High School
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