Katie Hedrick
Sanford,NC
Summary
Dynamic and results-oriented professional with extensive experience in fast-paced retail and food service environments, including a notable tenure at Cracker Barrel Old Country Store. Excelled in customer service, enhancing customer relations, and streamlining operations. Demonstrated proficiency in money handling and team collaboration, significantly contributing to workplace efficiency and customer satisfaction.
Experienced with managing customer interactions and ensuring accurate transactions. Utilizes keen attention to detail to maintain inventory accuracy and store organization. Knowledge of effective communication techniques to enhance customer satisfaction and team efficiency.
Overview
4
4
years of professional experience
Work History
Cracker Barrel Old Country Store
Server Jobs
08.2023 - Current
- Assisted supervisors with preparing daily reports on sales figures and cashier activities.
- Supported sales promotions by informing customers of ongoing deals or discounts during their shopping experience.
- Adhered strictly to company protocols regarding cash handling procedures, minimizing errors or losses.
- Maintained a clean and organized checkout area, contributing to a positive shopping experience for customers.
- Trained new employees on store procedures, cashier operations, and exceptional customer service standards.
- Ensured compliance with all health and safety regulations by maintaining a clean, organized work environment.
- Collaborated with other team members for timely price checks, resulting in reduced wait times for customers.
- Utilized strong multitasking skills to manage multiple tasks efficiently while maintaining excellent customer service levels throughout shifts.
Mcdonald's
Cashiering
10.2022 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
Subway
Sandwich Artist Subway
02.2021 - 10.2022
- Worked effectively in fast-paced environments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
Southern Lee High School
Sanford, NC01-2023
Skills
- Cleanliness
- Customer service
- Attention to detail
- Customer assistance
- Multitasking and organization
- Time management skills
- Cleaning and sanitizing
- Clear communication
- Team collaboration
- Money handling
- Order taking
- Customer relations
- Data entry
- Training and onboarding
Timeline
Cracker Barrel Old Country Store
Server Jobs
08.2023 - Current
Mcdonald's
Cashiering
10.2022 - 08.2023
Subway
Sandwich Artist Subway
02.2021 - 10.2022
High School Diploma -
Southern Lee High School
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