Arianna Grooms
Summary
Dependable and motivated server successful at providing fast, high-quality customer service to guests to facilitate enjoyable dining experiences. Adaptable professional with engaging personality and flexible approach, team collaboration and resolving issues.
Overview
2
2
years of professional experience
Work History
Cracker Barrel Old Country Store
Timothy McSparin
10.2021 - 06.2023
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas and bussed to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Education
High School Diploma -
North Davidson High School
Lexington, NC06.2023
Skills
- Order Accuracy and Delivery
- Natural Leadership
- Server Training and Menu Memorization
- Dining Room Cleaning, Upkeep and Table Preparation
- Stocking and Replenishing
- Identification Requirements
- Food Sales and Promotion
- Hospitality Service Expertise and Prioritization
- Adaptable, Flexible and Willing To Learn
- Wine and Liquor Service
I ensure to be a positive impact on your business and clientele!
I enjoy having an environment filled with respect and kindness and I make sure to bring that to the team. I'm very compliant and eager to work with the public to further my career.
Timeline
Cracker Barrel Old Country Store
Timothy McSparin
10.2021 - 06.2023
High School Diploma -
North Davidson High School
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