Katie Hercules
McMechen,WV
Summary
Accuracy-driven Cash Office Associate versed in entering data, reviewing transfers and checking balances. Well-organized and systematic with resourceful approach to challenges.
Diligent professional with upbeat attitude and superior communication skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Teller
Bayer HFCU
Moundsville, WV
08.2023 - Current
- Prepared and checked cashier register tills.
- Reconciled daily cash variance reports, tracking overages and shortages through compilation of summary reports and comparing against past variances to isolate and address possible causes.
- Organized cash movements between offices and to or from banks.
- Balanced overall budget, measuring daily cash access needs against money safe contents and communicating with managers to replenish supply of cash on hand when necessary.
- Issued cash, change and electronic equipment to sales associates throughout facility, participating in end-of-shift accounting procedures to document handling of revenues.
- Answered customer phone calls, personally addressing questions within scope of competence and forwarding calls to other departments or managers as appropriate.
- Received and recorded cash, checks and transfers.
Food Preparation Worker
Carlinis Pizza
Shadyside, OH
04.2015 - Current
- Worked in fast-paced, ever-changing environment.
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
- Prepared quality products while maintaining proper food safety practices and presentation within service goal times.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
High School Diploma -
John Marshall High School
Glendale, WV05.2009
Skills
- Customer Service
- Professional Demeanor
- Product Sales
- Meeting Deadlines
- Cash Handling
- Problem-Solving
- Listening Skills
- Friendly and Outgoing
Timeline
Teller
Bayer HFCU
08.2023 - Current
Food Preparation Worker
Carlinis Pizza
04.2015 - Current
High School Diploma -
John Marshall High School
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