Katie Hernandez
Long Beach ,CA
Summary
Compassionate and responsible professional with experience in team leadership and caregiving. As a team leader at Jamba Juice, I developed strong organizational and communication skills while managing and motivating a diverse team. Additionally, I provided dedicated care for my grandmother, balancing empathy and responsibility. Seeking a role where I can combine my leadership experience and personal dedication to care and teamwork
Overview
3
3
years of professional experience
Work History
Team Leader
Jamba Juice
Compton, CA
06.2023 - Current
- Supervised daily operations to ensure quality beverage preparation and customer service.
- Trained and mentored team members on product knowledge and service techniques.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Collaborated with management to develop promotional strategies that increased customer engagement.
- Resolved customer complaints promptly, improving overall satisfaction rates within the store.
- Ensured compliance with health and safety regulations during all operational activities.
Team Member
Metro Shore Services
Los Angeles, CA
11.2024 - 07.2025
- Assisted guests with inquiries, ensuring exceptional service and satisfaction.
- Assisted elderly individuals with mobility and transportation to the bus.
- Arrived promptly and maintained professional attire to welcome guests.
Education
No Degree - Dental Hygiene
Cerritos College
Norwalk, CAHigh School Diploma -
Lifeline Education Charter School
Compton, CA06.2024
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- People management
- Analytical thinking
- Complex Problem-solving
- Safety processes and procedures
Languages
Spanish
Limited Working
Timeline
Team Member
Metro Shore Services
11.2024 - 07.2025
Team Leader
Jamba Juice
06.2023 - Current
No Degree - Dental Hygiene
Cerritos College
High School Diploma -
Lifeline Education Charter School