Katie Hill

• Coordinated team schedules and delegated tasks, enhancing operational efficiency and workflow.
• Trained new employees on operational procedures and company standards.
• Resolved employee conflicts to maintain a positive work environment.
• Implemented operational policies that enhanced workflow efficiency and accuracy.
• Led weekly team meetings to review project deadlines and address challenges.
• Executed pre-registration activities, ensuring accurate copayment collection and consent form signatures.
• Conducted financial counseling, informing patients of service costs before treatment.
• Managed financial counseling for uninsured patients, guiding them through public aid applications to access necessary healthcare services.

Acquired authorization for surgical procedures, ensuring compliance with regulatory standards and minimizing claim denials.

Verified insurance eligibility and accuracy for patient accounts, facilitating timely approvals and reducing delays.

• Calculated estimates and expected copays for collection, optimizing revenue flow and improving patient communication.

Currently verifies accounts for Davis Hospital in a corporate financial role with Steward.

Executed collections on patient accounts to enhance revenue recovery efforts.

• Verified insurance information for same-day surgery admissions to facilitate patient processing.
• Facilitated patient check-in for procedures and appointments to support operational efficiency.
• Confirmed hospital procedures as a central scheduler to enhance workflow efficiency.
• Admitted patients for surgeries, maintaining accurate records and coordination.
• Acquired comprehensive knowledge in admitting and scheduling departments at Davis Hospital.
• Acted as backup OR scheduler by learning quickly and managing multiple tasks.

• Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
• Maintained cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality standards.
• Resolved issues to ensure satisfaction of customers and staff.
• Collaborated with diverse coworkers to achieve goals and address product and service-related issues.
• Demonstrated self-reliance by meeting and exceeding workflow needs.
• Juggled multiple projects and tasks to ensure high quality and timely delivery.

• Conducted routine checks on patient vitals, including blood pressure, blood sugar, and heart rate, to ensure early detection of potential health issues.
• Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
• Exhibited compassionate care and communication regarding issues surrounding death and dying.
• Managed and maintained patient rooms, shared-living areas and nursing stations.
• Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
• Coordinated patient care and clerical tasks at Mckay Dee, including scheduling appointments, maintaining medical records, and managing staff schedules for nurses and CNAs.