Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katie Hodge

Charlotte,NC

Summary

Results-oriented HR operations professional specializing in high-volume people operations and case management. Expertise in managing sensitive data, streamlining workflows, and enhancing HR process accuracy. Focused on Talent Acquisition Operations and recruiting coordination to deliver efficient, high-quality candidate experiences.

Overview

1
1
Certification
9
9
years of professional experience

Work History

Human Resources Specialist

LPL Financial
Fort Mill, SC
01.2024 - Current
  • Serve as primary point of contact for employees, delivering high-quality HR support while maintaining confidentiality and compliance
  • Manage and resolve HR inquiries using Salesforce in a fast-paced, SLA-driven environment
  • Collaborate with cross-functional teams (Benefits, Payroll, HR Business Partners) to resolve complex employee issues
  • Interpret and communicate HR policies, procedures, and benefits to employees at all levels
  • Support onboarding processes, including new hire guidance and benefits enrollment

Banquet Server

Hotel Emeline
Charleston, SC
01.2023 - 12.2023
  • Delivered exceptional customer service in high-volume, fast-paced event environments
  • Collaborated with team members to execute seamless events and ensure guest satisfaction
  • Adapted event setups and service style to meet diverse client needs
  • Ensured safety and quality standards for both guests and staff

Data Administrator

Safefleet - Seon Design Inc.
Charlotte, NC
01.2018 - 12.2023
  • Managed sales order processing with a strong focus on accuracy and efficiency
  • Maintained and updated critical data within Salesforce to ensure data integrity
  • Processed invoices and supported financial workflows through weekly reporting

Education

Associates of Applied Science - Business Administration

York Technical College
York, SC

Skills

  • Talent Acquisition
  • Recruiting Coordination
  • Salesforce
  • Workday
  • ADP
  • Analytical
  • Critical Thinking
  • Problem-Solving
  • Detail Oriented
  • Microsoft Office
  • Adaptability

Certification

Certified Personal Trainer (CPT), National Academy of Sports Medicine, 03/2024

Timeline

Human Resources Specialist

LPL Financial
01.2024 - Current

Banquet Server

Hotel Emeline
01.2023 - 12.2023

Data Administrator

Safefleet - Seon Design Inc.
01.2018 - 12.2023

Associates of Applied Science - Business Administration

York Technical College
Katie Hodge