Summary
Overview
Work History
Education
Skills
Timeline
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Katie Holyk

Spokane

Summary

Hardworking individual with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction while keeping a positive demeanor. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Automotive Technician

Subaru Of Spokane
03.2023 - Current
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.

Personal Assistant/Barback

Stormin Norman's Shipfaced Saloon
08.2018 - 07.2022
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Barista

Starbucks
08.2018 - 06.2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Controlled line and crowd with quick, efficient service.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Education

No Degree - Automotive Engineering

Spokane Community College
Spokane, WA

Skills

  • Strong work ethic
  • Attention to detail
  • Engine repair
  • Customer service
  • Multitasking and organization
  • Time management
  • Team player
  • Cash handling

Timeline

Automotive Technician

Subaru Of Spokane
03.2023 - Current

Personal Assistant/Barback

Stormin Norman's Shipfaced Saloon
08.2018 - 07.2022

Barista

Starbucks
08.2018 - 06.2021

No Degree - Automotive Engineering

Spokane Community College