Katie Hoover

• Cultivated warm relationships with regular customers.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.
• Ensured guest satisfaction through luxury service

• Arrived early to set up room, greet students, and answer questions.
• Kept studio area safe, organized, and comfortable for students.
• Developed safe and effective exercise programs for class members.
• Maintained positive relationships with class members through personalized and knowledgeable service.

•Took and ran in orders for guests

•Handled large sections of tables

•Advanced Menu Knowledge

•Create warm and inviting atmosphere for guests

•Worked well with my team to ensure guest satisfaction

• Organized and replenished supplies at food stations to optimize team performance.
• Cleared tables immediately after guests left in preparation for next party.
• Garnished dishes and quickly delivered items to customers to minimize wait times.
• Delivered correct food items to tables according to order documentation.

• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.