Summary
Overview
Work History
Education
Skills
Certification
Timeline
Work Availability
Work Preference
Hi, I’m

Katie Russell

Clovis,California
Katie Russell

Summary

Collaborative leader and analytical problem-solver with dedication to partnering with coworkers to promote engaged, empowering work culture. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Documented strengths in building and maintaining relationships with customers, vendors and senior leadership.



Overview

5
years of professional experience
1
Certification

Work History

Sam's Mail Call

Manager/Notary Public
07.2021 - Current

Job overview

  • Helped meet changing demands by making improvements to business systems or procedures.
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Streamlined operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.

OSL Retail Services

Lead Mobile Expert
08.2020 - 01.2021

Job overview


  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Maintained professional, organized, and safe environment for employees and patrons.

Rescue The Children

Team Leader
10.2018 - 06.2020

Job overview

  • Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
  • Created and managed project plans, timelines and budgets.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.


Education

Fresno City College
Fresno, CA

No Degree from Accounting And Business Management
08.2026

Skills

  • Expense Tracking
  • Policy Implementation
  • Business Administration
  • Staff Development
  • Customer Relationship Management (CRM)
  • Loss Prevention
  • Product Merchandising
  • Hourly shift management
  • Problem-Solving

Certification

  • CNP - Certified Notary Public

Timeline

Manager/Notary Public

Sam's Mail Call
07.2021 - Current

Lead Mobile Expert

OSL Retail Services
08.2020 - 01.2021

Team Leader

Rescue The Children
10.2018 - 06.2020

Fresno City College

No Degree from Accounting And Business Management
Availability
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Work Preference

Work Type

Full Time

Important To Me

Personal development programsPaid time offCompany Culture401k matchCareer advancement
Katie Russell