Katie Jackson
Lansing,MI
Summary
Machine learning expert with a proven ability to develop creative solutions for challenging issues. Experienced in implementing predictive analysis models and leveraging data mining methods to inform business strategies. Proficient in computational statistics and well-versed in mathematical principles. Skilled in Python programming and dedicated to staying current with industry trends to provide advanced AI solutions.
Overview
8
8
years of professional experience
Work History
Lead Artificial Intelligence Engineer
LiquidWeb
03.2023 - Current
- Lead AI Development: Spearhead the creation of initial -phase AI systems for retrieval, ranking, categorization, and generative AI features on unstructured internal / external documentation.
- Consulted with managers to determine and refine machine learning objectives.
- Utilized data modeling and evaluation strategies to find patterns and predict unseen instances.
- Participate in Agile ceremonies (scrums, planning, retrospectives) and contribute to backlog refinement and sprint execution.
- Author technical documentation, standard operating procedures, and user support materials in compliance with program requirements.
- Conducted statistical analysis and interpreted results to guide organization's decision-making process.
Technical Engineer SaaS
Dekspro
09.2022 - 02.2023
- Utilizing tools to isolate issues with helpdesk software (e.g. curl, dig, git, traceroute, grep, ssh).
- Troubleshooting Enterprise Ubuntu and RHEL, as well as Windows servers.
- Identifying and diagnosing issues from analyzing logs, stack traces, browser development tools and HAR exports.
- Creative problem solving often times without access to the host machine to resolve issues.
- Identified and corrected system faults to minimize operational system downtime.
- Wrote instruction manuals and technical guidance for preventive maintenance.
AWS administrator / Magento Engineer
Magemojo LLC
09.2020 - 08.2022
- Working support ticket queue with several tickets at once.
- Troubleshooting Magento for enterprise level clients
- Managing web server traffic and protecting stores from various attacks
- Installing and managing SSL certificates
Linux System Administrator
Endurance International Group Holdings Inc.
11.2017 - 12.2019
- In depth Linux Experience both with Command line and GUI
- Deep working knowledge of cPanel, Apache, NGINX, and other web server framework
- Experience troubleshooting Wordpress, Joomla, Drupal, and Feebly
- Experience in shell scripting and automation of daily tasks
- Update and decommission CentOS 7 / Ubuntu servers
- Report issues with the platform to engineers
- Salesforce and Jira experience
- Experience working on an infrastructure in an enterprise environment
Education
High school or equivalent -
Moon Valley H.S.
Phoenix, AZ05.2012
Skills
- Shell scripting expertise
- Expertise in Linux environments
- Proficient in Linux server administration
- MySQL database management
- Proficient in Apache for a decade
- Version control expertise
- VMware virtualization expertise
Additional Information
- Advanced Shell Scripting
- Advanced Knowledge of HTML, CSS, PHP, Javascript, Jquery, and Python
- Experience with Web CMS' (such as Wordpress, Weebly, Joomla, etc..)
- CPanel Administration
- Willing to work swing or night shifts
- Shell scripting is one of my favorite aspects of my job.
Languages
English
Native or Bilingual
Korean
Elementary
American Sign Language
Professional Working
Interests
- Digital Art and Animation
- Virtual Reality
- Coding and Programming
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Artificial Intelligence (AI) and Machine Learning
- Video Gaming
- Cyber Security
- Red team
- SOC analysis
Timeline
Lead Artificial Intelligence Engineer
LiquidWeb
03.2023 - Current
Technical Engineer SaaS
Dekspro
09.2022 - 02.2023
AWS administrator / Magento Engineer
Magemojo LLC
09.2020 - 08.2022
Linux System Administrator
Endurance International Group Holdings Inc.
11.2017 - 12.2019
High school or equivalent -
Moon Valley H.S.
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