Katie J. Cook
Quincy,IL
Summary
Graduate from Quincy University in May of 2020. I have completed my Bachelors of Science in Health Services degree with a concentration in Business. I believe my fast learning abilities, commitment to succeed, and relevant studies has made me an excellent candidate for this position. (References are available upon request).
Overview
9
9
years of professional experience
Work History
Medical Assistant
Quincy Medical Group
Quincy
05.2022 - Current
- Respond to patient callbacks and phone-in prescription refill requests.
- Assist with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Contact medical facilities to schedule patients, and contact pharmacies to submit and refill prescriptions.
- Answer phones, schedule appointments, order supplies, measure vital signs, document medical histories to prepare patients for examination.
- Participate in team meetings to improve workflows and contribute to improving patient population outcomes.
- Ensure that all instruments used during exams are cleaned properly after each use according to established protocols.
- Adhere to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Keep examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Secretary
Blessing Hospital
Quincy
01.2021 - 04.2022
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Organized files, faxed reports, and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Waitress
Buffalo Wild Wings
Quincy
06.2016 - 03.2020
- Provided upmost professional service to customers; Solidified teamwork and leadership skills by becoming a certified trainer for new employees
- Operated POS terminals to input orders, split bills and calculate totals.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Education
Bachelors of Science - Health Services
Quincy University
QUINCY, IL05.2020
High School Diploma -
LIBERTY HIGH SCHOOL
LIBERTY, IL05.2016
Skills
- Proficient with technology
- effective communication skills
- Self-motivated
- Patient-focused care
- Team player
- Medical terminology
Leadership / Volunteer
- Train new employees in the medical assistant field
- Volunteerd for Ladies of Charity
- Previous participant in community projects completed through Quincy University
Timeline
Medical Assistant
Quincy Medical Group
05.2022 - Current
Secretary
Blessing Hospital
01.2021 - 04.2022
Waitress
Buffalo Wild Wings
06.2016 - 03.2020
Bachelors of Science - Health Services
Quincy University
High School Diploma -
LIBERTY HIGH SCHOOL
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