Katie Jensen
Klamath Falls,OR
Summary
Organized Esthetician proficient in computer spa programs, product sales and customer appointment set-up and Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized care in the medical or beauty industry.
Overview
5
5
years of professional experience
Work History
Esthetician
Massage Envy
Sacramento, CA
04.2018 - 10.2018
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Performed gentle exfoliation to improve overall skin condition.
- Discussed procedures and treatment options with clients.
- Designed post-treatment at-home care products.
- Informed guests of appropriate products available to increase retail sales.
- Recommended retail products for at-home use.
- Notified supervisor of supply needs to maintain stock of necessary items.
- Performed microdermabrasion facial services.
Certified Nursing Assistant
Vineyard Post Acute
Petaluma, CA
11.2017 - 04.2018
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Cosmetologist
Images Hair And Nail Design
Klamath Falls, OR
10.2013 - 01.2015
- Maintained client treatment records and designed long-term care programs for return customers.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Managed my own facial room offering exclusive services.
Sales Leader
Victoria's Secret
Santa Rosa, CA
08.2006 - 02.2009
- Coordinated solutions for new and existing customers to meet unmet needs and resolve various issues.
- Acquired and maintained full knowledge of product technical and functional aspects to better serve customers' needs.
- Led sales team to exceed quarterly sales goals.
- Monitored sales team performance and provided constructive feedback.
- Increased customer engagement to drive interest and boost sales opportunities.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Trained, coached and mentored new sales associates for maximum performance.
- Streamlined team sales processes increase productivity and decrease closing time.
Education
High School Diploma -
College of Cosmetology
Klamath Falls, OR10.2019
Associate of Science - Natural Science
Santa Rosa Junior College
Santa Rosa, CA05.2015
Skills
- Moisturizing Treatments
- Personalized Care Regimens
- Equipment and Instrument Sterilizatoin
- Assessing Skin Condition
- Guest Services Expertise
- Chemical Peels
- Spa Retail Sales
- Application Instruction
- Consultation and Advisement
- Maintaining Clean Work Areas
- Skin Condition Diagnosis and Treatment
- Hair Removal
- Guest services expertise
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Esthetician
Massage Envy
04.2018 - 10.2018
Certified Nursing Assistant
Vineyard Post Acute
11.2017 - 04.2018
Cosmetologist
Images Hair And Nail Design
10.2013 - 01.2015
Sales Leader
Victoria's Secret
08.2006 - 02.2009
High School Diploma -
College of Cosmetology
Associate of Science - Natural Science
Santa Rosa Junior College
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