Katie Johansen
Melbourne,USA
Summary
Passionate and certified esthetician seeking an opportunity to begin my career in skincare. After years of working within school systems to stay closely involved in my son’s early education, I am now excited to pursue the field I trained for and genuinely love. I bring strong customer service experience, a warm and personable approach, and a commitment to helping clients feel confident and cared for. As I transition into this new chapter, I’m eager to grow my skills, support a professional team, and build a long-term career in esthetics.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Front Office Clerk
Suntree Elementary School
08.2022 - Current
- Serve as the first point of contact for parents, students, and visitors, providing excellent customer service in a fast-paced school front office.
- Manage student check-in/check-out procedures, attendance records, and daily office operations.
- Answer and route phone calls, assist with staff communications, and support administrative staff with clerical tasks.
- Process registrations, maintain confidential student files, and ensure accurate data entry.
- Assist with daily school needs including scheduling, visitor verification, and distribution of materials.
- Maintain a professional and welcoming environment for the school community.
Food Nutrition Assistant
Cobb County School District (CCSD)
08.2019 - 05.2020
- Served food in consistent and healthy portions following district guidelines.
- Ensured safe serving practices including proper temperature control and sanitation standards.
- Operated cash register for student meal payments.
- Organized beverage and snack items and supported kitchen prep by cutting vegetables, preparing side dishes, and assembling salads.
Endodontic Assistant (Lead Assistant)
Hamilton Mill Endodontics
05.2006 - 04.2016
- Lead assistant in a high-volume specialty dental office, supporting both clinical and front desk operations.
- Assisted the doctor with root canal therapy procedures and patient care.
- Took X-rays, documented patient information, sterilized equipment, and prepared operatories.
- Managed supply ordering, insurance verification, patient check-in/out, and co-pay collection.
- Helped create a comfortable and calm environment for patients during treatment.
Education
High School Diploma - High school or equivalent
Skills
- Customer Service & Communication
- Front Office & Administrative Support
- Data Entry & Record Keeping
- Scheduling & Multi-Tasking
- Patient/Student Interaction & Support
- Reliable, Organized, and Detail-Oriented
Certification
- Licensed Esthetician, Academy of Cosmetology – Merritt Island October 2021 – November 2021 (260-hour program)
- Facial Specialist License October 2021 – October 2023
Timeline
Front Office Clerk
Suntree Elementary School
08.2022 - Current
Food Nutrition Assistant
Cobb County School District (CCSD)
08.2019 - 05.2020
Endodontic Assistant (Lead Assistant)
Hamilton Mill Endodontics
05.2006 - 04.2016