Katie Johnson
New York,New York
Overview
4
4
years of professional experience
Work History
Teller
TD Bank
08.2024 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Bridge coach
CUNY College & Career Bridge For All
04.2023 - 09.2024
- Supported over 280 diverse first-generation high school graduates with their post-secondary plans
- Managed posts on social media and recruited students for events
- Met with students one-on-one providing support on individual needs
- Designed flyers and graphics in Canva
- Supported students to complete application and enrollment steps for college and career training programs
- Facilitate and design presentations for weekly team meetings.
Shopper/cashier
Shoprite of New Hyde Park
07.2020 - 08.2024
- Provide high-quality customer service by greeting customers, making them feel welcomed, and answering their questions and concerns
- Review orders placed online and answer questions on products
- Train new hires by providing them with knowledge of store and department policies and tasks
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Shop an average of 10 orders per shift ranging from 10-150 items per order and process POS transactions.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Education
Associates in Radiologic Tech & Medical Imaging -
New York City College Of Technology
05.2027
Skills
- Exceptional customer service
- Strong Work Ethic
- Professionalism and Courtesy
- Excellent time management skills
- Cash handling and management
Websites
Timeline
Teller
TD Bank
08.2024 - Current
Bridge coach
CUNY College & Career Bridge For All
04.2023 - 09.2024
Shopper/cashier
Shoprite of New Hyde Park
07.2020 - 08.2024
Associates in Radiologic Tech & Medical Imaging -
New York City College Of Technology
Similar Profiles
Samiul ShaownSamiul Shaown
Product Operations Lead at TD Insurance, TD BANK GROUPProduct Operations Lead at TD Insurance, TD BANK GROUP
Abhilash NyatiAbhilash Nyati
Personal Banker at TD Bank Group - TD Canada TrustPersonal Banker at TD Bank Group - TD Canada Trust
Ashley WidermanAshley Widerman
Team Manager II at TD Auto Finance, TD Bank NATeam Manager II at TD Auto Finance, TD Bank NA
Vedansh VyasVedansh Vyas
Personal Banking Associate at TD Canada Trust (TD Bank)Personal Banking Associate at TD Canada Trust (TD Bank)
YOVIN MateoYOVIN Mateo
Medical Office Staff at Tenafly Psychiatric Associates, LLC.Medical Office Staff at Tenafly Psychiatric Associates, LLC.